Access to the website/database is restricted within Azure's permissions. Progress employees and customers do not have access to the web application and database/s. The customer can permit such access in a rare event where Progress employees need to intervene manually. Access to the staging environment is restricted on firewall level by IP/s whitelist. By default, users have access to database backups with obfuscated PII for local website development/debugging.
Other than that, Sitefinity Cloud customers can access the following Azure resources:
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