Are we going to have access to the utilized Azure services?

Access to the website/database is restricted within Azure's permissions. Progress employees and customers do not have access to the web application and database/s. The customer can permit such access in a rare event where Progress employees need to intervene manually. Access to the staging environment is restricted on firewall level by IP/s whitelist. By default, users have access to database backups with obfuscated PII for local website development/debugging. There will be access exposed to Azure to monitor your account as well as access to blob storage with logs and backups.