Support new banner

Support and Learning

Find tutorials, documentation, troubleshooting articles, training resources
and more for your Progress products and solutions.

ADAPTIVE USER EXPERIENCE
MOBILITY AND SERVERLESS CLOUD
COGNITIVE SERVICES
OPENEDGE PLATFORM
DATA CONNECTIVITY AND INTEGRATION
WEB EXPERIENCE MANAGEMENT

Resources

Review these support guides to determine which technical support channel is best for you

Customer Support Guide

Get an overview of technical support features and benefits, and learn how you can reach us worldwide.

Scope of Support

Explore the scope of support for the OpenEdge, Corticon and DataDirect products.

Support Service Level Objectives

In order to ensure timely responses and resolutions to your cases we measure our performance against Service Level Objectives (SLOs).

How to Escalate a Case

For customers who need to escalate a case, contact information is available for all Progress Technical Support Managers.

Mobility

Build native mobile apps for any platform and modernize your infrastructure to a serverless, cloud-native architecture.

Modern UI

Deliver captivating user experiences across all digital channels with modern UI.

Web Experience

Create, deliver and maintain the compelling experiences that your customers demand without adding complexity.