Progress Support

Progress Support Knowledge Base

Find answers to questions, access technical documentation, release notes, product alerts and other support information



Contribute, share and network with other Progress users and employees



Download products, service packs, patches and deployment components

Progress Support


Explore product resources such as supported platforms, documentation and product availability to help ensure your Progress Software and solutions are running at optimal performance.

Progress Support

Log/Update a Support Request

We make it possible for the tech-savvy employee to create apps through our superior user experience. That's right, get it done without relying on IT.

Phone Support for the Americas
Call Support

Our Standard and Mission Critical support offerings are available 24x7 in English.

Professional Services

Progress BravePoint Services and Consulting

Expert implementation, integration, and business domain consulting for Progress products worldwide. Get the unparalleled knowledge and customer service that comes with direct access to Progress Software developers and engineers.

Education Services

Online Training

Progress Software offers online training through the Progress Education Community (PEC), an online learning community that offers a full suite of training courses for Progress Software users.

Instructor-Led Training

Instructor-led Training (ILT) offers in-person courses for role-based training and product-based training.

Customized Training

Progress training specialists create a learning program tailored to the unique requirements of your business.

Support Types

Evaluation Support

When you have a question about a product evaluation, consult these FAQs and other useful resources.

Types of Support and Maintenance

Progress offers tiered support to meet the needs of your application support team and your business users. Each support level provides you with multiple ways to access our technical support personnel, as well as support tools to resolve your current issues.


Contact Customer Order Management (COM)

If you prefer to CALL Customer Order Management (COM), here is a list of our COM contact details by country.

Contact Customer Order Management (COM)