Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experience are essential. Every time. Progress provides the tools to build that journey.
Explore Foundation Products30%
Reduction of upfront cost of implementation
75%
Of customers say one extraordinary experience raises their expectations of all other companies
245%
Return on Investment with a 13-month payback
The Challenge
In Gartner’s Customer Experience Innovation Study, respondents indicated that customer analytics continues to be the No. 1 priority investment to improve the customer experience. Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experience are essential. Every time.
The Solution
Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data:
The Business Benefits
Reduce Implementation Effort
Easy by design to reduce dependence on your IT staff.
Customization
Meeting your customers where they are with what they need the moment they need it.
Feature Richness
Reach across journeys, channels, and touchpoints.
Scalability
Scale to the level of need seamlessly.
Cloud Hosting
Productivity, scalability, integration and security.
Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data
Incorporate digital decision-making into your digital experiences. With Progress Corticon, domain experts are empowered to write the rules and automate complex decisions – without having to write code.
Add performant, secure, standards-based connectivity for any data source by any data consumer. Progress DataDirect enables people and systems with universal, secure data access.
Personalize and deliver content through an easy and intuitive platform for stellar digital experiences. Progress Sitefinity scales for growth adding composability for best of breed additions to your martech stack.
Deliver your agency/departmental mission with standards-based file security within your digital experience. Progress MOVEit is the easiest way to ensure all your critically important, sensitive files are secure and compliant at rest or in-transit, meeting core compliance requirements like HIPAA and PCI-DSS.
Embrace omnichannel digital experiences and offer efficient self-service to customers and employees 24/7. Progress NativeChat allows you to optimize key workflows and automate the first line of support, effortlessly pivoting between digital and in-person conversations.