Digital Experience

Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experiences are essential. Every time. Progress provides the tools to build that journey.

Explore Foundation Products

30%

Reduction of upfront cost of implementation

75%

Of customers say one extraordinary experience raises their expectations of all other companies

245%

Return on Investment with a 13-month payback

The Challenge

Extending Data & Analytics to Improve Customer Understanding

In Gartner’s Customer Experience Innovation Study, respondents indicated that customer analytics continues to be the No. 1 priority investment to improve the customer experience. Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experience are essential. Every time.

The Solution

Unique Business Challenges Deserve Unique Digital Experiences

Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data​:

Orchestrated Personalization

Reach across journeys, channels, and touchpoints.

  • Easily define touchpoints
  • Evaluate Touchpoints through multiple attribution models (linear, first-touch, last-touch & AI-driven)
  • Personalize with Insight

Secure File Transfer​

Security in motion.

  • Transfer with visibility and control
  • Deliver reliably with confidence
  • Automate to reduce errors and mitigate risk

Omnichannel Experience

Meeting your customers where they are with what they need the moment they need it.

  • Create content that serves every channel
  • Empower all practitioners with Extended .NET Core capabilities
  • Employ automated expiration to ensure your content is always current

Data Connectivity

Easily accelerate and maintain the secure sharing of sensitive data automatically and securely without code, with auditable, tamper-evident activity logs.

  • Fill gaps in security & compliance​
  • Gain operational efficiency​
  • Encrypt vital data-at-rest & in-transit​

Composability for Growing Organizations

Scaling for growth with modularity and best-of-breed additions to the Martech Stack.

  • Connect with our DAM and Commerce partners
  • Integrate with Progress products
  • Employ Robust APIs​ for limitless composability

Commerce Experience

Every transaction is an experience and every experience​ is digital.

  • Manage ecommerce right within Sitefinity with Ucommerce for Sitefinity, aligning your digital marketing strategy with your digital commerce goals
  • Integrate JD Edwards and Sitefinity with SmarterCommerce engaging customers 24/7 across multiple touchpoints
  • Bring Sitefinity and BigCommerce together in a single unified solution

The Business Benefits

Fast, Secure and Connected Experience

  • Reduce Implementation Effort​

    Easy by design to reduce dependence on your IT staff.

  • Customization​

    Meeting your customers where they are with what they need the moment they need it.

  • Feature Richness

    Reach across journeys, channels, and touchpoints.

  • Scalability​​

    Scale to the level of need seamlessly.

  • Cloud Hosting

    Productivity, scalability, integration and security.

Progress DX is Powered by:

Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data​

Customer Success Stories

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Tom Tailor Builds Ecommerce Experience in Just 3 Months That Out Earns Brick-and-Mortar by 10%
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How Red deSalud UC CHRISTUS Created a Seamless Patient Experience with Sitefinity
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The Henry Ford Taps Sitefinity to Build Member an all-round Digital Ecosystem with a Member Only Community and Central Hub for Education Offerings

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