Digital Experience
Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experiences are essential. Every time. Progress provides the tools to build that journey.
Explore Foundation Products
30%
Reduction of upfront cost of implementation
75%
Of customers say one extraordinary experience raises their expectations of all other companies
245%
Return on Investment with a 13-month payback
The Challenge
Extending Data & Analytics to Improve Customer Understanding
In Gartner’s Customer Experience Innovation Study, respondents indicated that customer analytics continues to be the No. 1 priority investment to improve the customer experience. Increasingly, every experience includes digital interaction. Your audience consumes your message through multiple channels and many touchpoints. Fast, secure, connected experience are essential. Every time.
The Solution
Unique Business Challenges Deserve Unique Digital Experiences
Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data:
Orchestrated Personalization
Reach across journeys, channels, and touchpoints.
- Easily define touchpoints
- Evaluate Touchpoints through multiple attribution models (linear, first-touch, last-touch & AI-driven)
- Personalize with Insight
Secure File Transfer
Security in motion.
- Transfer with visibility and control
- Deliver reliably with confidence
- Automate to reduce errors and mitigate risk
Omnichannel Experience
Meeting your customers where they are with what they need the moment they need it.
- Create content that serves every channel
- Empower all practitioners with Extended .NET Core capabilities
- Employ automated expiration to ensure your content is always current
Data Connectivity
Easily accelerate and maintain the secure sharing of sensitive data automatically and securely without code, with auditable, tamper-evident activity logs.
- Fill gaps in security & compliance
- Gain operational efficiency
- Encrypt vital data-at-rest & in-transit
Composability for Growing Organizations
Scaling for growth with modularity and best-of-breed additions to the Martech Stack.
- Connect with our DAM and Commerce partners
- Integrate with Progress products
- Employ Robust APIs for limitless composability
Commerce Experience
Every transaction is an experience and every experience is digital.
- Manage ecommerce right within Sitefinity with Ucommerce for Sitefinity, aligning your digital marketing strategy with your digital commerce goals
- Integrate JD Edwards and Sitefinity with SmarterCommerce engaging customers 24/7 across multiple touchpoints
- Bring Sitefinity and BigCommerce together in a single unified solution
The Business Benefits
Fast, Secure and Connected Experience
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Reduce Implementation Effort
Easy by design to reduce dependence on your IT staff.
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Customization
Meeting your customers where they are with what they need the moment they need it.
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Feature Richness
Reach across journeys, channels, and touchpoints.
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Scalability
Scale to the level of need seamlessly.
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Cloud Hosting
Productivity, scalability, integration and security.
Progress DX is Powered by:
Progress DX Solutions connect, orchestrate, decision, secure, and deliver an optimized digital experience that is highly meaningful as the customer and their context is well understood through interconnected data
Decision Automation to Transform User Experience and Streamline Operations
Incorporate digital decision-making into your digital experiences. With Progress Corticon, domain experts are empowered to write the rules and automate complex decisions – without having to write code.
Integration Tools To Get The Most Out Of Data
Add performant, secure, standards-based connectivity for any data source by any data consumer. Progress DataDirect enables people and systems with universal, secure data access.
Drive Connected Experiences with a Powerful Content Platform
Personalize and deliver content through an easy and intuitive platform for stellar digital experiences. Progress Sitefinity scales for growth adding composability for best of breed additions to your martech stack.
Secure File Transfer and Automation Software for the Enterprise
Deliver your agency/departmental mission with standards-based file security within your digital experience. Progress MOVEit is the easiest way to ensure all your critically important, sensitive files are secure and compliant at rest or in-transit, meeting core compliance requirements like HIPAA and PCI-DSS.
Customer Self-service. Smart Automation. Multichannel Experience.
Embrace omnichannel digital experiences and offer efficient self-service to customers and employees 24/7. Progress NativeChat allows you to optimize key workflows and automate the first line of support, effortlessly pivoting between digital and in-person conversations.
Customer Success Stories
