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Frequently Asked Questions
Corticon
How Can Businesses Determine Eligibility and Compliance?
What is a Business Rules Engine?
What is a Business Rules Management System (BRMS)?
How Do Government Agencies Determine Eligibility and Compliance?
DataDirect
ADO.NET
24x7 Support
Data Connectivity Security with ADO.NET
DataDirect ADO.Net Features
How Can I Improve ADO.NET Performance?
How Does ADO.NET Work?
What are ADO.NET Diagnostics?
What is ADO.NET?
What is the DataDirect ADO.NET Technology Difference?
What is the Microsoft .NET Architecture?
Where Can I Learn More About ADO.NET and the .NET Framework?
Which Version of the .NET Framework Does DataDirect Technologies Support?
Why Do Application Developers Need ADO.NET?
Why Should Application Developers Care About Managed Code?
Integration Suite
Are the components of the DataDirect Data Integration Suite available separately?
What are the benefits of the DataDirect Data Integration Suite?
What does the DataDirect Data Integration Suite consist of?
What is the DataDirect Data Integration Suite?
Where can I download the DataDirect Data Integration Suite?
JDBC
How Are DataDirect JDBC Drivers Different?
How Do I Improve JDBC Performance?
How Does JDBC Work?
What Are DataDirect's JDBC Diagnostic Capabilities?
What Are the Types of JDBC Drivers?
What Is a JDBC Driver?
What Version of JDBC Does DataDirect Support?
Why Do We Need JDBC?
ODBC
DataDirect ODBC Features
How Can I Improve ODBC Performance?
How Does ODBC Work?
How Does Progress DataDirect ODBC Implementation Differ?
Progress Database ODBC and JDBC Driver FAQ
References Used in This Document
What are ODBC Diagnostics?
What is an ODBC Driver?
Where Can I Find More Information?
Where Can I Obtain ODBC Drivers?
Which Version of the ODBC Specification Does DataDirect Support?
Why Do Application Developers Need ODBC?
OpenAccess Troubleshooting
Progress® DataDirect® OpenAccess SDK FAQ for ADO.NET
Progress® DataDirect® OpenAccess SDK FAQ for JDBC
Progress® DataDirect® OpenAccess SDK FAQ for ODBC
Progress® DataDirect® OpenAccess SDK FAQ for OLE DB
Troubleshooting
Ado
ADO.NET
Connect XE for ODBC
Connect64 for ODBC
Connect64 XE for ODBC
JDBC
ODBC
SequeLink
XML Converters
XQuery
OpenEdge
Product Contents
What are the OpenEdge Developers Kit Editions?
Are OpenEdge Developers Kits only available to Progress Application Partners?
How long is an OpenEdge Developers Kit subscription valid?
Can I use an OpenEdge Developers Kit for evaluating and testing?
OpenEdge Versions
Is support for previous OpenEdge releases included?
What about retired releases of OpenEdge? Can I still get products?
Will I automatically get new OpenEdge release products when they become available?
Is OpenEdge Developers Kit 11.7 still available?
What happens to the contents of the OpenEdge Developers Kit when one of the included releases is retired?
Product Delivery
How will my developers get their products if we subscribe to OpenEdge Developers Kit?
How do I get the Updates if I have an OpenEdge Developers Kit subscription?
When new releases become available for an OpenEdge Developers Kit, will I automatically receive them?
Renewals & Upgrades
Can I increase (upgrade) the tier of my OpenEdge Developers Kit Subscription?
Can I decrease (downgrade) the tier of my OpenEdge Developers Kit Subscription?
Can I add more developer seats to an OpenEdge Developers Kit subscription?
Will the subscription renewals be automatic?
Special Pricing
Are the OpenEdge Developers Kits available for free?
Are OpenEdge Developers Kits only available to Progress Application Partners?
Can I get a discount as I am a long-time customer?
Can I trade-in my OpenEdge Studio licenses to get an OpenEdge Developers Kit (OEDK) subscription?
Sitefinity Cloud
General
What is Sitefinity Cloud
What are Sitefinity Cloud Tiers?
What are the Page views/API Calls limits?
How are Page views/API calls defined?
How often are page views/API calls usage calculated?
Will my website stop working if I exceed pageviews/API calls limit?
Why are Sitefinity Cloud page views different than the page views from Google Analytics?
Can I monitor my page views and API calls usage?
How can I upgrade to a different tier or purchase an add-on?
Deployment
Can I move my site to Sitefinity Cloud?
Can I move my site from Sitefinity Cloud?
Will I be able to extend Sitefinity and then push it to the cloud?
Regional Data Centers: Where will my Sitefinity Cloud subscription be provisioned?
Can I keep my source code in a repository outside of Sitefinity Cloud?
Environment
Is there an option to add additional environment?
Where are the Sitefinity Cloud environments provisioned?
How many environments are included in Sitefinity Cloud by default?
Administration
How do I log in to Sitefinity Cloud?
Log-in attempt to Sitefinity Cloud fails?
Does Sitefinity Cloud have different levels of permissions?
Who from Progress has access to the account?
Do Sitefinity Cloud customers have access to the utilized Azure services?
Can I keep my source code in a repository outside of Sitefinity Cloud?
How do I connect to my Azure SQL database?
Does Sitefinity Cloud provide an SMTP service?
Will I have the ability to test, verify and accept or reject any changes to the Sitefinity Cloud platform?
Development
Why can't the Sitefinity configuration be edited directly in the Admin UI for Staging and Production environments in Sitefinity Cloud?
Why are the Dynamic modules, Export/Import, and Connector screens missing from the Admin UI in the cloud environments?
Why is some of the data mixed around after restoring from production or after creating a DB backup?
How can cache for static resources like JavaScript or CSS be invalidated?
How to deploy Labels & Messages across environments?
I have multiple versions of Visual Studio installed. Why is the older version launched when cloning the repository from the Azure DevOps Web UI?
Productivity
Is there CI/CD out-of-the box?
Is there an option to extend the CI/CD with additional steps?
Support
Does Sitefinity Cloud come with initial developer training and resources?
How do I raise a ticket for Sitefinity Cloud?
What is the notification procedure from Progress to me if a ticket is raised?
Are there database backups? If so, how long are the backups supported?
Does Sitefinity Cloud support automatic Sitefinity upgrades?
Security
I get Multi-Factor Authentication prompts when logging in. Is MFA enabled in Sitefinity Cloud?
How to connect to the Sitefinity Cloud Infrastructure from a specific IP address?
How do I setup MFA with Sitefinity Cloud?
How does the system enforce limits on invalid logon attempts, and what actions are taken when the established limit is exceeded?
Does the hosting include any 24-7 monitoring / DDoS protection?
What is your process to detect, identify, report, respond to and resolve security incidents in a timely manner?
What are the 3rd party security testing policy and processes?
Performance
Can I run a high traffic site on Sitefinity Cloud?
What is your uptime SLA?
Data Protection
If I migrate away from the Sitefinity platform, Sitefinity Cloud, or Sitefinity Insight in the future, what options do I have for obtaining their data?
Does Sitefinity Cloud support GDPR, HIPPA, and other personal data best practices?
Will Sitefinity Insight have access to non-public data if it exists in Sitefinity Cloud?
Can Sitefinity Insight be disabled for Sitefinity Cloud if needed?
Progress Mobility
What is a Serverless Architecture
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