Multichannel Management

Multichannel Campaign Management Platform

Manage multisite, multilingual, cross-platform content. Deliver digital experiences across multiple channels and devices.

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Create and Deliver Compelling Experiences Across Multiple Channels

Tap into all the traditional and emerging digital touchpoints to deliver a consistent customer experience across all channels and devices. Use the best tools to craft truly engaging modern, digital experiences. Empower marketers and developers alike to create meaningful content and UX, and seamlessly engage customers on their preferred channels—with a single interface to easily manage it all.

Benefits

Manage multisite, multilingual content from a single instance. Develop and deliver experiences across platforms and devices.

DXP Spotlight

Add a Chatbot To Your Website

The Sitefinity Connector for NativeChat makes chatbot integration a breeze. Easy to build.
Easy to train. Easy to theme and customize. Drag and drop to any Sitefinity page to personalize conversations and shape the journey to accelerate pipeline.

Drive the Conversation with NativeChat

The Complete Chatbot FAQ & Search Package

Leave no dead ends in content discovery and FAQ management. Help website visitors discover the information they’re looking for, regardless of the way they ask the question. The Sitefinity Chatbot is fully integrated with content, letting you expose structured FAQs stored in Sitefinity to an extra channel with a compelling, interactive user experience. Engage visitors and guide them on their journey towards a conversion with a complete solution for conversational FAQ and Search. The integrated chatbot can be engaged through other non-web channels, like mobile and Facebook, delivering your content to a wider audience.

Structured FAQ content sourced right from Sitefinity. User-friendly bot training with multiple question variations, validation, and testing.

Setup FAQ chatbots

Low-confidence suggestions enabled through bot training, along with ability to analyze user response and feedback.

Bot Suggestions

Integrated website search as a fallback option where the bot has no definitive answer or is unable to extract meaning.

Search Fallback

Powerful Admin UI for bot trainers to assess bot understanding, track search patterns and phrases, store history and analytics.

Understanding Assessment

Features

Sitefinity's advanced capabilities and centralized administration enable seamless multisite deployment and multilingual content management for true multichannel and cross-platform engagement.

Multisite Deployment & Management
Centrally Manage Multilingual Content
Enhanced Digital Asset & Document Management
.NET Core Frontend
Development Suite
Sharable, Reusable Templates
Single-click Cloning of Sites, Pages and Templates
Native APIs and RESTful
Web Services
Cloud-native Web Content Management
Personalization and Customer Data Analytics

User Testimonials

“Serving both as the main CMS for several regions and HQ - as well as a departmental application CMS for standalone portals and platforms in a multi-tenant, multi-cloud approach.

The main reason for standardizing on Sitefinity is its flexibility and its omni-channel capabilities, allowing us to write once and use across platforms, channels and APIs throughout the organization and externally.”

Jochem B

World Health Organization


Sitefinity Web Content Management


The simple, affordable, user-friendly solution for creating and managing multichannel content.

Success Story

SS_Murdoch University

Murdoch University Drives 32% Increase in Mobile Visits with Sitefinity

Murdoch University’s existing website was built in 2007 and had become outdated over the years. With Sitefinity, Murdoch University was able to completely transform its website to deliver a better user experience and improve site management.

Read story

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Sitefinity DX

Meaningful engagement, elevated experiences delivered with ease.
Set your sites on Sitefinity DX.