Learning and Resources

Immersive, engaging customer journeys have become competitive differentiators among today’s enterprises, with modern digital experience platforms powering these efforts. IDC explores platforms that enable businesses to deliver highly personalized, omni-channel experiences and empowers organizations to craft the journeys customers want.

As the digital revolution continues to transform how businesses interact with their audiences, consumers are increasingly demanding new forms of empowerment. Companies must address these demands to craft a better customer experience, especially as more brands begin to engage their audiences through mobile channels.

Predictive analytics, recommendations based on online and offline customer activity are key to managing and personalizing the customer journeys. With Progress Sitefinity DEC you can orchestrate marketing success by tracking, analyzing and shaping every step of the customer journey from one single command center. Watch this free 30 minutes introduction and demonstration of Sitefinity DEC and experience how you too can manage customer journeys smart and cost effectively.

Progress Sitefinity is all about delivering best-in-class multi-channel digital experiences. The latest release builds on that legacy by enabling new levels of marketer and developer productivity.

For the fifth consecutive year, Gartner has included Progress in the 2018 Gartner Magic Quadrant for Web Content Management (WCM). Gartner has recognized Progress as a Challenger in this year’s report.

Delivering a compelling, personalized customer journey across multiple digital touchpoints has never been more important. At the same time, it’s also never been so complex—many organizations struggle to personalize their campaigns and build cohesive multichannel experiences that can engage prospects anytime, anywhere.

In the “Ultimate Guide for Multisite Management” we provide tips and guidance about how ompanies of all types benefit from multisite management, how multisite management reduces costs, improves process and ensures consistency and how to proper set-up of multisite management can yield best res

Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyer's online experience and drive them toward a purchase decision.

In today’s digital era, clients interact with businesses through lots of channels; they browse sites; chat with bots in Viber; post in social media; call your support line; get targeted with email messages and push notifications to their smartphones.