Purchase
Get answers to frequently asked questions about purchase options, licensing and more.
Migration Guide
Upgrade Support
Demo and Trial
How to Buy
- How can I place an order?
- How do you deliver the product?
- I am purchasing on behalf of someone else. Can I transfer the license?
- Can I purchase Sitefinity Cloud via Microsoft Azure marketplace?
- Will the marketplace purchase be billed through my Azure subscription?
- Do Azure marketplace purchases of Sitefinity count toward my Microsoft Azure Consumption Commitment (MACC)?
- How quickly is my Sitefinity Cloud environment provisioned after purchase via Azure marketplace?
- Can I trial Sitefinity Cloud before purchasing in Azure marketplace?
- How do upgrades/renewals work for Azure marketplace purchases?
- What support & SLAs do I get with Sitefinity Cloud purchased via Azure marketplace?
- Can I move an existing Sitefinity implementation into Sitefinity Cloud and purchase via Azure marketplace?
- Who is the seller of record and how do invoices look when purchasing through Azure marketplace?
Licensing
- How does Sitefinity licensing work?
- How many Sitefinity licenses do I need if I have several domain names pointing to the same website?
- How many servers can I register with one license?
- If I purchase a Sitefinity license (used on a production server), will I need additional licenses for development and server testing?
- What are “concurrent users”?
- Can I add more concurrent backend users to a given Sitefinity edition/package?
- Can I manually “log out” logged-in users in Sitefinity if they forget to log out?
- I read that Kendo UI Professional and Telerik UI for ASP.NET AJAX are included with Sitefinity licenses. Can I use these products for projects that are not related to Sitefinity?
License Renewals and Upgrades
- What are the Sitefinity license maintenance benefits?
- What are the maintenance renewal terms?
- How do license add-on purchases affect the maintenance rate?
- Can I upgrade an already purchased Sitefinity license?
- What happens to any remaining license maintenance upon upgrade?
- How do upgrades/renewals work for Azure marketplace purchases?
- Can I move an existing Sitefinity implementation into Sitefinity Cloud and purchase via Azure marketplace?
Support
- What support options do you offer?
- How do you define a support incident?
- I have some technical questions, where can I find information?
- Can you provide a detailed overview of the support plan’s features?
- What is included in license maintenance?
- Can I customize my support plan to fit my specific needs?
- Can I downgrade or upgrade my support plan based on my needs?
- What can I use education services tokens for?
- What can I use consulting hours for?
- What support & SLAs do I get with Sitefinity Cloud purchased via Azure marketplace?
Sitefinity CMS
- Does Sitefinity support ASP.NET MVC?
- How is Sitefinity different from the other digital experience platforms and content management solutions?
- Are there any training options available?
- Can I manage multiple websites through one Sitefinity instance?
- Can Sitefinity handle a mobile website?
- What is the Software Development Kit (SDK)?
- Where can I reference the Sitefinity documentation?
- What is on the roadmap for Sitefinity?
Sitefinity Insight
- What Sitefinity Insight capabilities are included with the Sitefinity license?
- What is customer journey tracking?
- What is a contact profile?
- Does the contact profiles limit increase based on the number of purchased domain names?
- What if I go over my contact profile limits?
- How can I get support for Sitefinity Insight?