Q: What does it mean that a specific Sitefinity will reach end-of-life?

Support Termination . After the EOL date, Progress will carry no obligation to support Sitefinity versions that have reached end of life. Sitefinity patches and updates for retired versions are made available only at Progress’ discretion, typically to address immediate critical security or integration issues. Please refer to the Sitefinity Bug Fixing Policy for further details on fixes and updates, including security patches, that we provide to customers on supported versions of Sitefinity.

Question 1

Which Sitefinity versions have reached their planned end of life?

Accepted Answer

Please review the Sitefinity Supported and Retired Versions Schedule for details regarding the retired and planned end-of-life schedule for Sitefinity.

Question 2

Is support still available for retired versions of Sitefinity?

Accepted Answer

Progress recommends that customers proactively plan to upgrade from retired phase products using the Lifecycle policy as a guideline.

Once a product version is retired, Progress will carry no obligation to provide patches, hotfixes, or any other updates for this version. If problems are found using products in the Retired Phase, Progress will whenever possible, work with customers towards an appropriate resolution if their licenses are currently under maintenance. This includes the possibility of a patch or a hotfix solely at the discretion of Progress and for a fee (based on an assessment of the effort required by Progress). However, the availability of knowledge and skills required to resolve issues on Retired Phase products is NOT guaranteed.

Question 3

What does it mean that a specific Sitefinity will reach end-of-life?

Accepted Answer

Support Termination. After the EOL date, Progress will carry no obligation to support Sitefinity versions that have reached end of life. Sitefinity patches and updates for retired versions are made available only at Progress’ discretion, typically to address immediate critical security or integration issues.

Please refer to the Sitefinity Bug Fixing Policy for further details on fixes and updates, including security patches, that we provide to customers on supported versions of Sitefinity.

Question 4

What should I do if I acquired my Sitefinity license through a Sitefinity Partner?

Accepted Answer

Please contact your Sitefinity Partner directly to discuss upgrading to the most recent version of Sitefinity

Question 5

Will my Sitefinity CMS sites still work if I do not upgrade immediately?

Accepted Answer

Your current Sitefinity sites will continue to function, however, you will no longer benefit from the improvements in the software as well as receive access to the latest security patches, bug fixes, and updates.

Question 6

What is the cost of a Sitefinity upgrade?

Accepted Answer

The costs associated with upgrading the latest version of Sitefinity is dependent on whether you have a current Sitefinity maintenance contract, along with the current state, content, and complexity of your Sitefinity deployment. In many cases, Progress will recommend a short assessment engagement to understand your current implementation, as well as any complexities with your current platform.

For specific details concerning possible costs associated with your Sitefinity Upgrade, please contact your sales representative

Question 7

What are some available options?

Accepted Answer

We recommend the following options:

Upgrade to the most recent version of Sitefinity.

To best prepare for upgrading your Sitefinity CMS, refer to the whitepaper entitled, “Upgrading Sitefinity CMS Best Practices”.
If you’d prefer to leave your Sitefinity upgrade to the experts, we offer a Sitefinity Upgrade Service during which our team of Professional Services experts will assess the current state, content, and complexity of your Sitefinity deployment and provide a customized assessment of the Sitefinity upgrade plan for your CMS. Our team of experts are also available to execute on this proposed Sitefinity upgrade plan. This will bring your CMS platform to the latest and greatest version of Sitefinity.

To upgrade Sitefinity, please contact your sales representative.

Question 8

Why should I upgrade?

Accepted Answer

In addition to being fully supported by Progress, upgrading to the latest version the following benefits:

Ease of Use
Create engaging, personalized content across sites and channels without reliance on IT
Out-of-the-Box Insights
Engage with visitors easily and effectively, convert and retain customers and improve ROI
Enterprise-Grade Development Platform
Rapidly implement performant, secure and connected experiences
Streamlined Management
Centrally manage multisite, multichannel and multilingual content and commerce
Flexible Deployment Options
Deploy in-house or minimize IT complexity with Sitefinity Cloud
Unlimited Versatility, Connectivity and Low-code Integration
Customize the platform to your business needs, no matter the vertical

Progress strongly recommends staying current with the latest version of Sitefinity to take advantage of many improvements relating to performance, security, and maintainability.

Question 9

When will my product reach EOL?

Accepted Answer

To learn more about Sitefinity lifecycle policies, refer to this Sitefinity Lifecycle Policy Guide.

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