Purchase FAQs

How to Buy

  • I am purchasing on behalf of someone else, can I transfer the license?

  • How can I place an order?

  • How do you deliver the product?

License Renewals and Upgrades

  • What happens to any remaining license maintenance upon upgrade?

  • What are the maintenance renewal terms?

  • What are the Sitefinity license maintenance benefits?

  • Can I upgrade an already purchased Sitefinity license?

  • How do license add-on purchases affect the maintenance rate?

Sitefinity Licensing

  • Can I add more concurrent backend users to a given Sitefinity edition/package?

  • If I purchase a Sitefinity license (used on a production server) will I need to buy additional licenses for development and testing servers?

  • I read that Kendo UI Professional and Telerik UI for ASP.NET AJAX are included with Sitefinity licenses. Can I use these products for projects that are not related to Sitefinity?

  • What are “concurrent users”? How many Sitefinity licenses do I need if I have several domain names that all point to the same website?

  • Can I develop with a Sitefinity trial license?

  • Can I manually “log out” logged-in users in Sitefinity if they forget to log-out?

  • What support options do you offer?

  • How do you define a support incident?

  • What are “concurrent users”?

  • How does the Sitefinity licensing work?

  • How many servers can I register with one license?

Sitefinity DX

Sitefinity Insight

  • What if I go over my contact profile limits?

  • What is a contact profile?

  • What is customer journey tracking?

  • How can I get support for Sitefinity Insight?

  • Does the contact profiles limit increase based on the number of purchased domain names?

  • What Sitefinity Insight capabilities are included with the Sitefinity DX license?

Special Pricing