We know these things happen and we provide you with the ability to purge old contact profiles. For example you can purge old profiles of anonymous people who haven’t engaged with your brand for more than one year. You can also upgrade your plan by contacting us
. If you continue to exceed your limit for two months in a row, we will review your account and contact you to discuss your case. We will never stop your service or charge you for anything without consulting with you first.