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Sitefinity Insight integrates with external systems through the Integration Hub, which supports connectors to multiple third-party tools. Webhooks allow external systems to react to events in Sitefinity Insight, while APIs provide flexibility for exporting and importing data in custom scenarios not handled out of the box.
Yes, Sitefinity Insight offers APIs for building custom data integrations. These APIs support connections to third-party systems and applications, giving teams control over how they exchange and use customer data.
Yes, Sitefinity Insight uses webhooks to notify external systems of key events. This is achieved through POST callbacks with JSON payloads, which can trigger automated follow-up actions in connected platforms.
Yes, real-time data pipelines can be configured using the Integration Hub, webhooks or APIs to connect Sitefinity Insight with other CDPs or platforms.
Yes, Sitefinity Insight supports integrating data from social media platforms. This makes it possible to analyze social engagement alongside other customer interactions to gain a more complete view of audience behavior.
Sitefinity Insight includes monitoring and error-handling tools to detect integration issues. The platform tracks failures and supports retry mechanisms to help maintain accurate data flow.
Sitefinity Insight syncs with CRM systems via Webhooks, the Workato connector and CSV imports. Webhooks and the Workato connector are typically used to export data from Insight to CRMs, while CSV import is available for manually importing CRM data into Insight.
Yes, Sitefinity Insight’s Integration Hub, powered by Workato, includes connectors for tools like Salesforce and SAP. These enable data integration between enterprise systems and the CDP.
Yes, Sitefinity Insight can integrate with legacy systems using available APIs and tools. This allows you to incorporate historical data into your analytics and customer insights.
Yes, webhooks can be configured to notify external systems of customer actions. A POST request with a JSON payload is sent when specified events occur, allowing automated workflows to respond in real time.
Yes, customers can use the Integration Hub to create their own automation workflows or recipes tailored to common use cases.
Sitefinity Insight provides built-in tools and dashboards to monitor the performance of data integrations. These tools help detect and resolve synchronization issues quickly.
Yes, batch imports and exports can be scheduled. This automation helps keep customer data current and accurate.
Yes, Sitefinity Insight includes a centralized interface for configuring, monitoring and managing third-party integrations, giving users a single view of all data connections.
Yes, Sitefinity Insight supports aggregation of customer data from multiple business units into one CDP instance, enabling a unified view of the customer across departments or regions.
Webhooks in Sitefinity Insight are configured to send data to a specified URL using a POST callback with a JSON payload whenever an event is registered by the Sitefinity EventHub system. This enables triggering follow-up actions in external systems and applications integrated with Sitefinity.
Supported event types include:
Yes, Sitefinity Insight provides detailed logs and usage reports to track the status of webhook calls, allowing you to identify and resolve issues quickly.
No, the payload structure is predefined by Sitefinity Insight and varies depending on the specific event type.
Yes, failed webhook deliveries are automatically retried. Sitefinity Insight includes error-handling mechanisms to maintain data synchronization across systems.
Data is encrypted during transmission, and Sitefinity Insight adheres to multiple security certifications, including SOC2 and HIPAA, to protect data integrity and compliance.