Press Coverage

How chatbots are making us rethink customer experience in a Covid world

The ubiquitous availability of Internet of Things (IoT) devices and the adoption of Artificial Intelligence (AI) have boosted the popularity of virtual assistant chatbots among consumers. With the COVID-19 pandemic, chatbots have received even more attention from organizations looking to engage their customers - and now even employees - online and foster better digital experiences.

Settling into the New, Ever-Changing Way of Working

What will the world of work look like after this pandemic ends? That is the big question. While none of us knows for sure, what we do know is it won’t be the same as it was before. This pandemic has given us the perfect opportunity to challenge the ordinary and re-envision work in a completely different way.

4Ds of Software Development: 2021 Predictions By Progress Software

Yogesh Gupta, CEO of Progress Software shares his predictions for 2021

Sudhir Reddy: Don't Be Afraid to Slash and Burn

Robby speaks with Sudhir Reddy, VP of Engineering at Chef / Progress. They discuss what Sudhir calls "legacy debt", some challenges of managing open source projects with over 500 Github repositories, and how Chef built cohesive governance and EOL programs for open source contributions. Sudhir also shares advice for developers who are looking for a way to begin introducing automated tests in environments where that's not yet considered a valuable practice by the team.

CMS predictions: What to watch for in the year ahead

It occurs to me that there has never been a safer time to guess what the future holds. On the one hand, imagining the technologies we will utilize is relatively straightforward.

On the other, everything else—how and where we work, the economy, the pandemic, and all the rest—points to such an uncertain year, prognosticators can hardly be blamed for miscalculations. All reports should include this disclaimer: “Data was collected in 2020, please be kind.”

With that in mind, here are the topics and trends I expect we’ll be discussing in 2021.

SCP vs. SFTP: Which Is Better for Secure File Sharing?

The more distributed nature of work means that more files are getting transferred than ever. While the cloud is a popular avenue for this, some organizations have additional security concerns, and with a 40 percent increase in ransomware attacks this year, businesses want to make sure their files are protected.

Quiet Please! Cloud-Native Development in Progress

The adoption of agile development practices and cloud-native architectures are changing the way organizations build and deliver applications. Applications are no longer written but assembled using a plethora of independent services and components that interact via APIs. The shift to reusable service-based architectures is simplifying development for sure but the downstream impact to supporting teams is not yet fully understood. For most organizations, the deployment of new services is happening so quickly that supporting operations and security teams have not yet had the time to see the long-term impact of these strategies nor develop best practices for managing.

Design Systems: Development Choices for Meeting User Expectations

Modern software development trends involve design systems and modernization, and if we drill down further, the trend within the trend is about creating better user experiences. This means improving usability, emerging technology and performance enhancements. This is easier said than done. What does it mean for developers?

Review the top configuration management tools in DevOps

Change is an essential part of IT, but it's often disruptive. An adjustment to one asset can throw other resources out of alignment -- sometimes in ways no one anticipated. Those misconfigurations can result in poor performance, application inconsistencies or noncompliance.

Continuous Delivery Without Exception

Continuous delivery (CD) and all the other continuous things—continuous integration (CI), continuous testing, continuous deployment—have become the new mantra of DevOps. CI/CD adoption typically starts with agile development teams working on new or well-funded systems. But what about the rest of the world and all of those “other” applications, under-funded IT teams are responsible for supporting? Can or should continuous delivery be a reality for all applications?

What 8 Months of COVID-19 Has Taught Us About Digital Transformation

Remote work is reshaping business through 2020 and likely for many years to come. However, the rate of digital transformation to cope with this new remote working world has been breathtaking. Not all transformation initiatives work out though. This has become clear over the past eight months as COVID-19 has forced millions of workers’ to stay home.

Progress Releases Test Studio R3 2020

Progress announced the R3 2020 release of Progress Telerik Test Studio, its enterprise UI test automation platform for web, WPF desktop and responsive web applications.

Emerging from Disruption and Running with the IT Crowd

The importance of developing compelling and engaging customer experiences does not rest solely on marketing teams. Instead, it relies heavily on the tight coordination of marketing and IT collaborating for a single purpose. No matter where you sit, understanding your customers’ engagement with your company is essential for success. One of the latest corporate trends is marketing and IT teams aligning closer together to create, develop and deliver digital experiences.

Building Digital Resiliency for the Post-COVID World

At the core of ongoing efforts to develop the digital workplace is building resilience and efficiency into modern business. This is particularly true with the COVID-19 pandemic, which has seen an explosion in remote working as millions of workers shifted from the corporate office to home.

Post-Acquisition, Progress Polishes Chef for Enterprise DevOps, Compliance

Since its $220 million buyout of Chef earlier this month, Progress plans to use the company’s technology to address the growing need for bringing DevOps to the enterprise. It is also working to make adoption and scaling of Chef itself easier.

What’s cooking? Progress updates Chef’s configuration manager, mixes and merges other ingredients

Serial company buyer and corporate solutions merchant Progress has revealed the first updates to configuration manager Chef, its latest acquisition, since its $220m purchase completed earlier this month.

Existing components Chef Automate and Chef Infra are now combined under the label Chef Infrastructure Management, while new entity Chef App Delivery takes Chef Automate and Chef Infrastructure and combines them with Chef Habitat. Chef App Delivery was described by the company as a technology agnostic modular automation solution that delivers application and infrastructure across on-prem, hybrid and cloud environments.

Progress Reorganizes Chef Portfolio

Progress today announced updates to the portfolio of DevOps offerings it gained with the acquisition of Chef earlier this month.

Progress Optimizes Chef Portfolio

Progress announced a number of new innovations designed to facilitate adoption and at-scale deployment of Chef offerings for both new and experienced users of the DevSecOps portfolio.

Progress Releases New DataDirect Connectors for the Martech Stack

Progress announced the launch of a new set of Progress DataDirect connectors to help organizations overcome the challenge of accessing data from disparate marketing technology applications. The set includes connectors for popular CRM, marketing automation and web analytics platforms such as Google Analytics, HubSpot, Microsoft Dynamics 365 and Oracle Eloqua.

Progress Fiddler Everywhere web debugging proxy comes out of beta with 1.0 release

Fiddler Everywhere 1.0 is a web debugging proxy for Mac, Windows, and Linux that enables users to inspect and debug HTTP traffic from any browser.

Version 1.0 includes an improved traffic inspector that enables users to inspect requests and responses with different formats, including Headers, Text, Raw, JSON, and XML.