G2 Usability Index
for DXP

Users rate Sitefinity as the easiest to use DXP for four consecutive quarters

For four consecutive quarters, the G2 Index Report names Progress Sitefinity #1 in usability for Digital Experience Platforms (DXP). A DXP allows users to control and optimize digital experiences for their customer base across multiple touchpoints. 

Download G2's Usability Index for Digital Experience Platforms (DXP) report to learn:

  • Where top vendors rank within the DXP index
  • What factors contribute to the overall usability score for each vendor
  • Responses from users regarding top-ranking DXP solutions 

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Usability Scoring Methodology

G2 rates products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique, patent-pending algorithm to this data to calculate the product's Usability score. The Usability score is affected by the following (in order of importance):

  • Customer satisfaction with the ease of use for each product based on reviews by G2 users
  • Customer satisfaction with the ease of admin for each product based on reviews by G2 users
  • Customer responses to the Meets Requirements question on G2
  • User adoption percentage based on reviews and by G2 users
  • The number of reviews received on G2; buyers trust a product with more reviews, and a greater number of reviews indicates a more representative and accurate reflection of the customer experience

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