This notice applies to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household such as your real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers (“Personal Information”). Personal information does not include publicly-available information, deidentified or aggregated consumer information and certain other information that is regulated by other applicable laws.
In this notice we talk about “selling” your personal information. Under the CCPA, “selling” is broadly defined as “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration.” This means that when Progress shares your information with our Partners so that they can contact you about our products and related services they may offer you, we are “selling” your information under CCPA. Progress does not sell customer lists or any of your personal information to third parties other than as expressly stated in this notice.
We have collected the following categories of personal information from consumers in the last twelve (12) months:
We obtain the categories of Personal Information listed above from the following categories of sources:
Our business purposes for the collection and use of this information are:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.
We may disclose your personal information to a third party for a business purpose or sell your personal information (in the limited circumstances described below), subject to your right to opt-out of those sales.
We share your personal information with the following categories of third parties:
The CCPA allows you to request, twice in any 12-month period, information about how we collect, store, disclose or sell your personal information. You can submit such requests online by clicking here or by calling +1 (888) 914-9661 (toll-free) and entering the Progress unique PIN 689 150 when prompted. We will evaluate the request and take action where required to do so.
You have the right to know what personal information about you that we have collected in the past twelve (12) months. After we receive your verified request (see below for an explanation), we will provide you with the following in accordance with the time period allowed under the CCPA:
You have the right to know how we have disclosed and sold your personal information in the past twelve (12) months. After we receive your verified request (see below for an explanation), we will provide you with the following in accordance with the time period allowed under the CCPA:
You have the right at any time to request that we delete your personal information, which you can do by clicking here. However, in some cases we cannot delete all or some of your personal information, as required or permitted by applicable laws.
You have the right at any time to opt-out of the sale of your personal information by clicking here.
We will not discriminate against you for exercising your rights under the CCPA, such as denying you products and services, charging you different rates or prices including use of discounts or penalties, or suggesting or providing a different level of service or quality of products to you. However, we may charge a different price or provide a different level or quality of products and services only if the price or difference is directly related to the value provided to you by your personal information.
Depending on the nature of your request, we may have to verify your identity when you contact us. We do this by:
You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provides written proof to us that he or she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will only use personal information provided in your request to verify your identity or authority to make the request.
We endeavor to respond to your request as soon as we can. If we are not able to respond to your request within 45 days, we will let you know that we may require additional time (up to 90 total days) and give you the reason for the extension of time.
Date of last update: December 18, 2019
If you have comments or questions about this Policy, you may contact us by mail e-mail (Privacy@progress.com) or by regular mail at:
PSC Data Protection Officer
15 Wayside Rd, Suite 400
Burlington, MA 01803
Questions about Progress’ privacy practices and how we handle your personal email@example.com
Use of Progress Software copyrighted materials or notice of copyright firstname.lastname@example.org
Questions about or requests to use Progress Software trademarks, logos or email@example.com
Questions about Security, Privacy, Compliance and Due Diligencesecurity@progress.com