Sitefinity Cloud Tiers

Leverage high-availability cloud infrastructure that scales as requirements change and business grows.

Tier Details

Staying ahead in today's competitive environment requires you to accelerate development, testing and deployment while minimizing infrastructure management overhead.

Expand allCollapse allTier 1Tier 2Tier 3
   
General
   
Included Domains + Show description- Hide description

The number of domain names included in the production environment. If you require any additional domain names to be included, you can purchase domain add-ons.
See Documentation

111
Pageviews per Month/Year + Show description- Hide description

Monthly/Annual page views included within this tier: Customers can prepurchase additional page views or cover the remaining balance at the end of their billing cycle

1М / 12M5M / 60M30M / 360M
API Calls per Month/Year + Show description- Hide description

Monthly/Annual API calls included within this tier: Customers can prepurchase additional API calls or cover the remaining balance at the end of their billing cycle. API calls are counted as HTTP requests with response type xml OR json.

5M / 60M25M / 300M150M / 1.8B
Included Management Portal Users + Show description- Hide description

The number of developers or admins with access to CI/CD management, project code repository access, website statistics dashboard and wiki collaboration in the Sitefinity Cloud Management Portal.

102030
Suitable for # websites + Show description- Hide description

The amount of sites Sitefinity Cloud supports for a single code base with a single Web App. Handle multiple sites with Sitefinity's multisite features.

1005001000
Uptime Service Level Availability (SLA) + Show description- Hide description

The uptime service standards Progress provides to Sitefinity Cloud customers.

99.9%99.9%99.9%
Support
   
Phone Support + Show description- Hide description

The Sitefinity Cloud support team is ready to ensure the availiability of your website hosted on Sitefinity Cloud. General Sitefinity support is included as per our support plans.

24/524/524/524/5
Availability Management + Show description- Hide description

Support provided to continuously ensure that Sitefinity Cloud customers maintain the ability to access platform's administration, create and manage content and conduct normal operational functions.

24/7/36524/7/36524/7/36524/7/365
Root Cause Analysis + Show description- Hide description

Support and analysis provided by the Sitefinity Cloud team to identify and solve operational issues that may arise.

8/58/58/58/5
Software Maintenance + Show description- Hide description

Access to the latest software updates for Sitefinty, and any other components from Progress the customer is entitled to through their maintenance contract.

    
Managed Service + Show description- Hide description

Progress provides enterprise-grade infrastructure, a fully customizable content management platform and proactively manages critical aspects of the service to ensure high availability, scalability and elevated security for your projects.

    
Security & System Health
   
OS Security Updates + Show description- Hide description

Ongoing Operating System and platform component updates administered by the Sitefinity Cloud team to ensure enterprise grade security.

    
Virtual Network
(Production and Staging)
+ Show description- Hide description

Sitefinity Cloud's virtual network allows you to establish a secure networking structure, while consuming and communicating data between other private networks or services.

    
DDoS Mitigation
(Production and Staging)
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Advanced protection against Distributed Denial of Service (DDoS) attacks targeting your site's resources and making the application unavailable to legitimate users.

    
Web Application Firewall
(All Environments)
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The Cloudflare web application firewall (WAF) keeps applications and APIs secure and productive, thwarts DDoS attacks, keeps bots at bay, detects anomalies and malicious payloads, all while monitoring for browser supply chain attacks.
See Documentation

    
Security Information and Event Management (SIEM)
(Production Only)
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Built-in SIEM capabilities to support identifying, analyzing and responding to potential security threats.
See Documentation

    
Health Monitoring
(Production Only)
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The Sitefinity Cloud support team will handle any reported incidents and health checks on your website to continuously monitor your Sitefinity Cloud hosted sites.
See Documentation

    
Application Monitoring
(Production Only)
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Performance monitoring to ensure your cloud environment is performing to your required standards and scope.
See Documentation

    
DB Backup
(All Environments)
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Scheduled backups of your database, which can be executed on-demand as well. Sitefinity Cloud saves backup copies for 35 days with by-the-minute point-in-time restore.
See Documentation

    
DB Backup Retention (days) + Show description- Hide description

Database backup retention policy refers to how long the database backups are kept.

Maximum 35-day point-in-time restoreMaximum 35-day point-in-time restoreMaximum 35-day point-in-time restoreMaximum 35-day point-in-time restore
Geo-replicated DB + Show description- Hide description

Database protection in which your production database is replicated in a separate cloud region so it can be immediately recovered in the case of unexpected data loss.

   
SSL Certificate + Show description- Hide description

A Transport Layer Security or Secured Sockets Layer (TLS/SSL) certificate between Progress Sitefinity and your web audience, which delivers your content securely.
See Documentation

    
Compliance + Show description- Hide description

Sitefinity Cloud is SOC2, SOC TSP and HIPAA certified for secure governance of infrastructure, code and data.
See Documentation

SOC2, SOC TSP, HIPAASOC2, SOC TSP, HIPAASOC2, SOC TSP, HIPAASOC2, SOC TSP, HIPAA
Production / Staging Environments
   
Auto-Scaling
(Production only)
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With load balancing and auto-scaling, Sitefinity Cloud intelligently distributes website visitors to the available web server nodes and scales-out the number of nodes to accommodate traffic.
See Documentation

    
Load Balancing
(Production only)
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Efficiently distribute load or incoming network traffic across a group of backend resources or servers.
See Documentation

    
Content Delivery Network (CDN)
(Production and Staging)
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Sitefinity Cloud integrates with Cloudflare CDN and ensures maximum client-side performance, speed and reliability by caching pages, images and other resources on the company’s global network of servers.
See Documentation

    
Search Service
(Production and Staging)
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Azure Search provides seamless content indexing and brings a highly customizable, scalable and personalized text and faceted search experience to e-commerce and content-heavy websites.
See Documentation

    
Distributed Cache
(Production only)
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Distributed output cache by Azure Cache for Redis helps improve the performance after deployment or scale-out, as instances do not have to build up the output cache on their own.
See Documentation

    
Management Portal
   
Source Control Repository + Show description- Hide description

A fully integrated repo for your Sitefinity project source code. The built-in Git Repository enables teams to capitalize on Git’s branching capabilities for compliance, security and collaboration. External repositories can be connected as well.

    
Continuous Integration / Continuous Delivery (CI/CD) + Show description- Hide description

Built-in CI/CD capabilities enable dev teams to code, test and automate the build and deployment process and minimize margin of error by applying modern DevOps practices.
See Documentation

    
Automated Upgrades + Show description- Hide description

An automated process checks for and applies updates, creates a build and a pull request and notifies the administrator.
See Documentation

    
Dashboards + Show description- Hide description

Pre-configured dashboards display information related to the infrastructure including uptime, CPU usage, available memory and request execution time.
See Documentation

    
Self-Service Domain Management + Show description- Hide description

Add/register or remove domains across environments. The fully automated process handles SSL certificates, domain validation and all the configurations of the underlying infrastructure.
See Documentation

    
Active Directory + Show description- Hide description

Sitefinity Cloud uses Azure Active Directory for user authentication and authorization. Every Sitefinity Cloud customer has a dedicated Azure AD. Azure DevOps and Sitefinity are integrated with the same AD, which allows for single-sign-on across the Management Portal and the Sitefinity CMS backend.

    
User Management + Show description- Hide description

User, roles and permissions management hub integrated with Active Directory providing features like account creation and suspension, and the ability to invite contributors and team members to your Sitefinity Project.
See Documentation

    
Wiki + Show description- Hide description

A hub in the Management Portal for organizing and sharing essential project resources across your team.

    
Service and Resources Add-ons
   
Additional Domains + Show description- Hide description

Host additional domain names and multiple websites all in one single Cloud account.

1, 5, 10 or 501, 5, 10 or 501, 5, 10 or 501, 5, 10 or 50
Additional Pageviews + Show description- Hide description

Additional pageviews, available in sets of 100 000 or 1M

100,000 or 1,000,000100,000 or 1,000,000100,000 or 1,000,000100,000 or 1,000,000
1TB External Media Storage + Show description- Hide description

Media and document storage alternative to database, with a dedicated and fully preconfigured blob container for each environment.

Add-onAdd-onAdd-onAdd-on
50 Search Indexes + Show description- Hide description

Provides additional Azure Cognitive Search indexes to your instance to expand content and data ingest and search capabilities.

Add-onAdd-onAdd-onAdd-on
Additional Backend Users + Show description- Hide description

Sitefinity backend users, available in sets of five.

Available in sets of 5. Scale when readyAvailable in sets of 5. Scale when readyAvailable in sets of 5. Scale when readyAvailable in sets of 5. Scale when ready
Platform Add-ons
   
.NET Core Frontend + Show description- Hide description

A separate environment providing additional Azure DevOps repository, app services and pipelines for building and deploying Sitefinity's .NET Core renderer.
See Documentation

Add-onAdd-onAdd-onAdd-on
Additional Environment
(NLB or single instance)
Add-onAdd-onAdd-onAdd-on
Content Pipeline + Show description- Hide description

Leveraging Sitefinity’s built-in content promotion mechanism (SiteSync), Content Pipeline is a separate environment dedicated to content creation and review and synchronization through managed pipelines.
See Documentation

Add-onAdd-onAdd-onAdd-on
Multi-region Failover + Show description- Hide description

A robust disaster recovery option with expected restoration time of no more than 30 minutes, insuring against critical incidents and infrastructure outage.
See Documentation

Add-onAdd-onAdd-onAdd-on
Zone Redundant Database + Show description- Hide description

The database is replicated in a separate availablity zone, so that it can be immediately recovered in the unlikely event of data loss. Zone-redundancy leverages separate physical locations with independent power, cooling and networking.

Add-onAdd-onAdd-onAdd-on
Automated Workflows + Show description- Hide description

Automate business-critical workflows leveraging low-code development approach. Leverage a rich set of connectors to popular solutions and platforms. Streamline content operations and break silos to make the most of your connected data.
See Documentation

Add-onAdd-onAdd-onAdd-on
China CDN support Add-on + Show description- Hide description

Regional points of presence for low latency and high performance
See Documentation

Add-onAdd-onAdd-onAdd-on
Security Add-ons
   
Advanced Security Add-on + Show description- Hide description

This premium add-on offers an extra layer of security through extended monitoring of network, infrastructure and audit trail logs for effective security incident management.
See Documentation

Add-onAdd-onAdd-onAdd-on
System Audit Module + Show description- Hide description

The Audit Trail module tracks changes and events in the system and thereby assists in maintaining transparency and accountability in larger teams and organizations.

Add-onAdd-onAdd-onAdd-on
MarTech and CRM Connectors
   
Marketo + Show description- Hide description

Track web traffic and behavior, while enabling the synchronization of Sitefinity forms with any Marketo lead.
See Documentation

Add-onAdd-onAdd-onAdd-on
Salesforce + Show description- Hide description

Use Salesforce data to personalize experiences, while arming your sales teams with online intelligence to guide influential conversations.
See Documentation

Add-onAdd-onAdd-onAdd-on
SharePoint + Show description- Hide description

The two-way connector between Sitefinity and SharePoint allows for digital assets and lists of items to be edited from both ends and synced.
See Documentation

Add-onAdd-onAdd-onAdd-on
Eloqua + Show description- Hide description

Empower marketing to track campaign landing pages, online forms and integrate contact data with Oracle Eloqua.
See Documentation

Add-onAdd-onAdd-onAdd-on
HubSpot + Show description- Hide description

Create, map and connect forms and post data to HubSpot to help increase visitors, conversions and customers.
See Documentation

Add-onAdd-onAdd-onAdd-on
Ecommerce
   
Ucommerce Subscription + Show description- Hide description

A fully integrated digital commerce solution to deliver ecommerce aligned with your content and marketing efforts.
See Documentation

Add-onAdd-onAdd-onAdd-on

Sitefinity Cloud

Nurture operational efficiency and drive business growth.