Sitefinity Cloud Tiers

Leverage high-availability cloud infrastructure that scales as requirements change and business grows.

Tier Details

Staying ahead in today's competitive environment requires you to accelerate development, testing and deployment while minimizing infrastructure management overhead.

Expand allCollapse allTier 1Tier 2Tier 3
   
General
   
Included Domains + Show description- Hide description

The number of domain names included in the production environment. If you require any additional domain names to be included, you can purchase domain add-ons.
See Documentation

111
Pageviews per Month/Year + Show description- Hide description

Monthly/Annual page views included within this tier: Customers can prepurchase additional page views or cover the remaining balance at the end of their billing cycle
See Documentation

 

1М / 12M5M / 60M30M / 360M
API Calls per Month/Year + Show description- Hide description

Monthly/Annual API calls included within this tier: Customers can prepurchase additional API calls or cover the remaining balance at the end of their billing cycle. API calls are counted as HTTP requests with response type xml OR json.
See Documentation

5M / 60M25M / 300M150M / 1.8B
Included Management Portal Users + Show description- Hide description

The number of developers or admins with access to CI/CD management, project code repository access, website statistics dashboard and wiki collaboration in the Sitefinity Cloud Management Portal.

102030
Suitable for # websites + Show description- Hide description

The amount of sites Sitefinity Cloud supports for a single code base with a single Web App. Handle multiple sites with Sitefinity's multisite features.

1005001000
Uptime Service Level Availability (SLA) + Show description- Hide description

The uptime service standards Progress provides to Sitefinity Cloud customers.
See Documentation

99.9%99.9%99.9%
Support
   
Phone Support + Show description- Hide description

The Sitefinity Cloud support team is ready to ensure the availiability of your website hosted on Sitefinity Cloud. General Sitefinity support is included as per our support plans.

24/524/524/5
Availability Management + Show description- Hide description

Support provided to continuously ensure that Sitefinity Cloud customers maintain the ability to access platform's administration, create and manage content and conduct normal operational functions.

24/7/36524/7/36524/7/365
Root Cause Analysis + Show description- Hide description

Support and analysis provided by the Sitefinity Cloud team to identify and solve operational issues that may arise.

8/58/58/5
Software Maintenance + Show description- Hide description

Access to the latest software updates for Sitefinty, and any other components from Progress the customer is entitled to through their maintenance contract.

   
Managed Service + Show description- Hide description

Progress provides enterprise-grade infrastructure, a fully customizable content management platform and proactively manages critical aspects of the service to ensure high availability, scalability and elevated security for your projects.

   
Security & System Health
   
OS Security Updates + Show description- Hide description

Ongoing Operating System and platform component updates administered by the Sitefinity Cloud team to ensure enterprise grade security.

   
Virtual Network
(All Environments)
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Sitefinity Cloud's virtual network allows you to establish a secure networking structure, while consuming and communicating data between other private networks or services.

   
DDoS Mitigation
(All Environments)
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Advanced protection against Distributed Denial of Service (DDoS) attacks targeting your site's resources and making the application unavailable to legitimate users.

   
Web Application Firewall
(All Environments)
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The Cloudflare web application firewall (WAF) keeps applications and APIs secure and productive, thwarts DDoS attacks, keeps bots at bay, detects anomalies and malicious payloads, all while monitoring for browser supply chain attacks.
See Documentation

   
Security Information and Event Management (SIEM)
(All Environments)
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Built-in SIEM capabilities to support identifying, analyzing and responding to potential security threats.
See Documentation

   
Health Monitoring
(Production Only)
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The application's health is monitored by health checks that run every minute from 5 different locations around the globe. If health checks fail for two or more locations within a 5-minute interval, an incident is automatically triggered, and the Sitefinity Cloud On-Call team is engaged in resolving the issue.
See Documentation

An incident is triggered up to 280 seconds after downtime occursAn incident is triggered up to 190 seconds after downtime occursAn incident is triggered up to 190 seconds after downtime occurs
DB Backup
(All Environments)
+ Show description- Hide description

Scheduled exports of your database, which can be executed on-demand as well. The exported database can be imported into a local development environment. Sitefinity Cloud also provides by-the-minute point-in-time restore available for the past 35 days.


See Documentation

 

   
DB Backup Retention (days) + Show description- Hide description

Database backup retention policy refers to how long the database backups are kept.

Exported databases are kept for 90 days. Point-in-time restore is available for the past 35 days.Exported databases are kept for 90 days. Point-in-time restore is available for the past 35 days.Exported databases are kept for 90 days. Point-in-time restore is available for the past 35 days.
SSL Certificate + Show description- Hide description

A Transport Layer Security or Secured Sockets Layer (TLS/SSL) certificate between Progress Sitefinity and your web audience, which delivers your content securely.
See Documentation

   
Compliance + Show description- Hide description

Sitefinity Cloud is SOC2, SOC TSP and HIPAA certified for secure governance of infrastructure, code and data.
See Documentation

SOC2, SOC TSP, HIPAASOC2, SOC TSP, HIPAASOC2, SOC TSP, HIPAA
Production / Staging Environments
   
Auto-Scaling
(Production only)
+ Show description- Hide description

With load balancing and auto-scaling, Sitefinity Cloud intelligently distributes website visitors to the available web server nodes and scales-out the number of nodes to accommodate traffic.
See Documentation

   
Load Balancing
(Production only)
+ Show description- Hide description

Efficiently distribute load or incoming network traffic across a group of backend resources or servers.
See Documentation

   
Content Delivery Network (CDN)
(All environments)
+ Show description- Hide description

Sitefinity Cloud integrates with Cloudflare CDN and ensures maximum client-side performance, speed and reliability by caching pages, images and other resources on the company’s global network of servers.
See Documentation

   
Search Service
(All environments)
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Lucene is used as the default search service with unlimited indexes and 250GB of storage.
See Documentation

   
Distributed Cache
(Production only)
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Distributed output cache by Azure Cache for Redis helps improve the performance after deployment or scale-out, as instances do not have to build up the output cache on their own.
See Documentation

   
Management Portal
   
Source Control Repository + Show description- Hide description

A fully integrated repo for your Sitefinity project source code. The built-in Git Repository enables teams to capitalize on Git’s branching capabilities for compliance, security and collaboration. External repositories can be connected as well.

   
Continuous Integration / Continuous Delivery (CI/CD) + Show description- Hide description

Built-in CI/CD capabilities enable dev teams to code, test and automate the build and deployment process and minimize margin of error by applying modern DevOps practices.
See Documentation

   
Automated Upgrades + Show description- Hide description

An automated process checks for and applies updates, creates a build and a pull request and notifies the administrator.
See Documentation

   
Dashboards + Show description- Hide description

Pre-configured dashboards display information related to the infrastructure including uptime, CPU usage, available memory and request execution time.
See Documentation

   
Domain Management + Show description- Hide description

Add/register or remove domains across environments. The fully automated process handles SSL certificates, domain validation and all the configurations of the underlying infrastructure.
See Documentation

   
Azure Active Directory + Show description- Hide description

Sitefinity Cloud uses Azure Active Directory for user authentication and authorization. Every Sitefinity Cloud customer can have a dedicated Azure AD. Azure DevOps and Sitefinity are integrated with the same AD, allowing single sign-on across the Management Portal and the Sitefinity CMS backend.

   
User Management + Show description- Hide description

User, roles and permissions management hub integrated with Active Directory providing features like account creation and suspension, and the ability to invite contributors and team members to your Sitefinity Project.
See Documentation

   
Wiki + Show description- Hide description

A hub in the Management Portal for organizing and sharing essential project resources across your team.

   
Service and Resources Add-ons
   
Additional Domains + Show description- Hide description

Host additional domain names and multiple websites all in one single Cloud account.

1, 5, 10 or 501, 5, 10 or 501, 5, 10 or 50
Additional Pageviews + Show description- Hide description

Additional pageviews, available in sets of 100 000 or 1M

100,000 or 1,000,000100,000 or 1,000,000100,000 or 1,000,000
1TB External Media Storage + Show description- Hide description

Media and document storage alternative to database, with a dedicated and fully preconfigured blob container for each environment.

Add-onAdd-onAdd-on
Advanced Search + Show description- Hide description

For more advanced search capabilities, such as faceted search and scoring profiles, Sitefinity Cloud offers the Advanced Search add-on that uses Azure Search services.
See Documentation

Add-onAdd-onAdd-on
Additional Backend Users + Show description- Hide description

Sitefinity backend users, available in sets of five.

Available in sets of 5. Scale when readyAvailable in sets of 5. Scale when readyAvailable in sets of 5. Scale when ready
Platform Add-ons
   
ASP.NET Core Frontend + Show description- Hide description

A separate environment providing additional Azure DevOps repository, app services and pipelines for building and deploying Sitefinity's ASP.NET Core renderer.
See Documentation

Add-onAdd-onAdd-on
Additional Environment
(NLB or single instance)
Add-onAdd-onAdd-on
Content Pipeline + Show description- Hide description

Leveraging Sitefinity’s built-in content promotion mechanism (SiteSync), Content Pipeline is a separate environment dedicated to content creation and review and synchronization through managed pipelines.
See Documentation

Add-onAdd-onAdd-on
Automated Workflows + Show description- Hide description

Automate business-critical workflows leveraging low-code development approach. Leverage a rich set of connectors to popular solutions and platforms. Streamline content operations and break silos to make the most of your connected data.
See Documentation

Add-onAdd-onAdd-on
Multi-region Failover + Show description- Hide description

A robust disaster recovery option with expected restoration time of no more than 30 minutes, insuring against critical incidents and infrastructure outage.
See Documentation

Add-onAdd-onAdd-on
Zone Redundant Database + Show description- Hide description

The database is replicated in a separate availablity zone, so that it can be immediately recovered in the unlikely event of data loss. Zone-redundancy leverages separate physical locations with independent power, cooling and networking.

Add-onAdd-on 
Security Add-ons
   
Advanced Security Add-on + Show description- Hide description

This premium add-on offers an extra layer of security through extended monitoring of network, infrastructure and audit trail logs for effective security incident management.
See Documentation

Add-onAdd-onAdd-on
System Audit Module + Show description- Hide description

The Audit Trail module tracks changes and events in the system and thereby assists in maintaining transparency and accountability in larger teams and organizations.

Add-onAdd-onAdd-on
MarTech and CRM Connectors
   
Marketo + Show description- Hide description

Track web traffic and behavior, while enabling the synchronization of Sitefinity forms with any Marketo lead.
See Documentation

Add-onAdd-onAdd-on
Salesforce + Show description- Hide description

Use Salesforce data to personalize experiences, while arming your sales teams with online intelligence to guide influential conversations.
See Documentation

Add-onAdd-onAdd-on
SharePoint + Show description- Hide description

The two-way connector between Sitefinity and SharePoint allows for digital assets and lists of items to be edited from both ends and synced.
See Documentation

Add-onAdd-onAdd-on
Eloqua + Show description- Hide description

Empower marketing to track campaign landing pages, online forms and integrate contact data with Oracle Eloqua.
See Documentation

Add-onAdd-onAdd-on
HubSpot + Show description- Hide description

Create, map and connect forms and post data to HubSpot to help increase visitors, conversions and customers.
See Documentation

Add-onAdd-onAdd-on
Ecommerce
   
Ucommerce Subscription + Show description- Hide description

A fully integrated digital commerce solution to deliver ecommerce aligned with your content and marketing efforts.
See Documentation

Add-onAdd-onAdd-on

Sitefinity Cloud

Nurture operational efficiency and drive business growth.