Provide real-time support to your customers, the key to effective customer engagement: 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer.
Global, Scalable Customer Service
Engage with 3-5 customers at a time, with 24/7 availability. Preventing the constraints of small chat support teams and always be accessible to your global audience.
Proactive Chat Engagement
If your customers experience an issue, track their activity and reach out to them proactively, driving better, faster customer service.
Multiple Integrations for Multiple Uses
LiveChat for Sitefinity offers a bunch of useful, free integrations. Manage your contacts via live chat, easily create email marketing campaigns, chat with your Facebook customers, and more.