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Real-Time Support
Provide real-time support to your customers, the key to effective customer engagement: 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer.
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Global, Scalable Customer Service
Engage with 3-5 customers at a time, with 24/7 availability. Preventing the constraints of small chat support teams and always be accessible to your global audience.
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Proactive Chat Engagement
If your customers experience an issue, track their activity and reach out to them proactively, driving better, faster customer service.
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Multiple Integrations for Multiple Uses
LiveChat for Sitefinity offers a bunch of useful, free integrations. Manage your contacts via live chat, easily create email marketing campaigns, chat with your Facebook customers, and more.