LiveChat for Sitefinity enables digital teams to provide instant, human-powered or automated support across all pages of their Sitefinity website. Visitors can start conversations with agents—or agents can proactively reach out to visitors, making the experience feel personal and attentive.
LiveChat integrates quickly through a lightweight widget and opens the door to deeper automation, reporting, and chatbot customization. From basic support to advanced engagement campaigns, LiveChat helps your site connect, convert and retain.
What Is LiveChat?
LiveChat is a leading real-time messaging platform that helps brands deliver personalized communication at scale. Through a combination of chat widgets, rich messaging tools, bots and API extensibility, businesses can engage visitors directly—boosting satisfaction, lead generation and sales.
With the Sitefinity integration, LiveChat can be quickly embedded and customized across your CMS-driven site, without complex setup or custom development.
Integration Overview
The LiveChat integration for Sitefinity includes:
- Drag-and-drop or embed widget setup
- Real-time messaging interface for agents and customers
- Chat history and conversation management
- Proactive greeting messages and triggers
- Chatbot support and automation tools
- Reporting dashboards and APIs for data extraction
Benefits
- Real-Time Customer Engagement
Connect with your audience instantly and answer questions while they browse—reducing friction and improving conversion rates. - Proactive Communication
Don’t wait for visitors to reach out. Initiate conversations based on user behavior, page activity, or custom triggers to keep users engaged. - Chatbots and Automation
Scale support and lead capture by adding automation flows or bots—ideal for high-traffic sites or off-hours service. - Unified Chat Management
Agents can manage multiple conversations, scroll chat history, and personalize communication all from a single intuitive dashboard. - Rich APIs and Extensibility
Use LiveChat’s APIs to extend functionality, pull reports, integrate with CRM or marketing platforms, and build custom workflows.