Mopinion is a user feedback management platform that enables businesses to listen to their users across web, mobile and email. It transforms raw user feedback into actionable insights using sentiment analysis, advanced dashboards and customizable workflows.
Overview
The Mopinion integration embeds directly within Sitefinity CMS-managed websites, giving teams the ability to deploy intelligent, branded feedback forms across any page or app. No-code triggers can target forms based on behavior, device, page content or user journey context. Integrated reporting and collaboration tools help teams close the loop on user concerns quickly and effectively.
Benefits
- Prevent Poor Experiences Before They Escalate
Enable users to flag issues in real time with visual, page-specific feedback and screenshots. React fast to what matters most. - Deliver Personalized Engagements
Trigger forms contextually—based on behaviors, device type, page content or cookies—to ask the right question at the right moment. - Act on Sentiment, Not Just Scores
Use AI-powered sentiment analysis to uncover the tone and urgency behind every comment for smarter prioritization. - Enable Cross-Team Collaboration
Assign feedback to team members, set reminders and add notes—all from a centralized inbox to manage the full feedback lifecycle. - Build Custom Dashboards and KPIs
Create visual dashboards and reports comparing feedback by browser, page, or device to uncover patterns and optimize accordingly.