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Integrations

Mopinion Integration for Sitefinity CMS to Capture and Act on Real-Time User Feedback

Mopinion for Sitefinity CMS helps you gather and act on real-time user feedback across websites, mobile apps and email. Improve digital experiences by collecting targeted insights and transforming them into meaningful action.

Mopinion Integration

Mopinion is a user feedback management platform that enables businesses to listen to their users across web, mobile and email. It transforms raw user feedback into actionable insights using sentiment analysis, advanced dashboards and customizable workflows.

Overview

Mopinion for Sitefinity

The Mopinion integration embeds directly within Sitefinity CMS-managed websites, giving teams the ability to deploy intelligent, branded feedback forms across any page or app. No-code triggers can target forms based on behavior, device, page content or user journey context. Integrated reporting and collaboration tools help teams close the loop on user concerns quickly and effectively.

Benefits

  • Prevent Poor Experiences Before They Escalate
    Enable users to flag issues in real time with visual, page-specific feedback and screenshots. React fast to what matters most.
  • Deliver Personalized Engagements
    Trigger forms contextually—based on behaviors, device type, page content or cookies—to ask the right question at the right moment.
  • Act on Sentiment, Not Just Scores
    Use AI-powered sentiment analysis to uncover the tone and urgency behind every comment for smarter prioritization.
  • Enable Cross-Team Collaboration
    Assign feedback to team members, set reminders and add notes—all from a centralized inbox to manage the full feedback lifecycle.
  • Build Custom Dashboards and KPIs
    Create visual dashboards and reports comparing feedback by browser, page, or device to uncover patterns and optimize accordingly.

Practical Use Cases

Cross-Device UX Monitoring

Understand how feedback varies by screen size, browser or device to prioritize responsive design improvements.

Marketing and Campaign Insights

Gauge audience reactions to campaigns, landing pages or content hubs—then iterate based on first-hand feedback.

Customer Retention and Loyalty

Address dissatisfaction immediately through form-triggered workflows and real-time alerting for critical comments.

Digital Experience Optimization

Capture in-the-moment feedback on usability issues or content gaps to reduce bounce rates and improve conversion.

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