Progress OpenEdge Managed Database Administration (MDBA)
Keep your Progress® OpenEdge® database running at peak performance with 24/7 monitoring and proactive maintenance that help maximize performance, uptime and modernization success.
Why Use the MDBA Service?
Managing an OpenEdge database is a full-time job. Performance tuning, routine maintenance, upgrades and planning for growth all compete for time, while the backbone of your application — the database — remains crtical to daily operations.
24/7 Monitoring & Alerting
When critical alerts occur, experienced OpenEdge DBAs are notified and ready to respond. From investigating issues and restarting processes to resolving problems before they impact users, the MDBA team helps keep your OpenEdge environment running smoothly around the clock.
Performance Optimization
Regular performance monitoring and metric collection help identify trends, uncover bottlenecks and improve database efficiency. Our team analyzes database health, recommends tuning opportunities and helps keep your OpenEdge environment performing at its best.
Upgrade & Modernization Support
With upgrades, migrations and modernization projects, guidance from experienced OpenEdge database experts for reducing risk is essential. We help you move forward with confidence while minimizing disruption.
Dedicated OpenEdge Expertise
Direct access is provided to experienced OpenEdge DBAs who understand your environment and business goals. Your MDBA team provides ongoing support, recommendations and strategic guidance every step of the way.
Web-Based Dashboard
The same data and insights used by your MDBA team will be visible to you. The dashboard provides an at-a-glance view of database health, performance and key metrics, while allowing you to drill down into detailed information and receive expert guidance on recommendations and next steps.
Who Benefits from MDBA?
MDBA is designed for the teams responsible for keeping OpenEdge applications running smoothly, securely and efficiently, including:
IT Leaders
Reduces operational risk, improves availability and maximizes the value of your OpenEdge investment.
Database & System Administrators
Provides expert support for monitoring, performance tuning, maintenance and troubleshooting.
Application Owners
Bolsters the databases powering your business-critical applications so they continue to deliver consistent performance and reliability.
Development Teams
Accelerates upgrades, migrations and modernization initiatives with guidance provided from OpenEdge experts.
Organizations with Limited DBA Resources
Extends your team with proactive database management, monitoring and specialized OpenEdge expertise.
How MDBA Works
Onboarding and Environment Review
Reviews your OpenEdge environment, documents key components and establishes monitoring, alerting and performance baselines.
Configuring Monitoring and Thresholds
Installs and configures monitoring tools while establishing customized thresholds based on your environment and business requirements.
Monitoring and Maintenance Continuously
Monitors your systems around the clock, identifies potential issues and performs ongoing maintenance activities to help maintain database health and availability.
Delivering Recommendations and Support
Optimizes performance, reduces risk and supports future growth through monthly reporting, proactive reviews and on-demand assistance.
Customer Reviews
The MDBA team has been an invaluable asset in helping my team manage our OpenEdge databases and applications.
My primary DBA and team take ownership in my system. We have a great working relationship. And, I know I can count on spot on expertise and commitment to task when I need it.
This has been a terrific experience, and we really appreciated the knowledge and professionalism of the consultants.
