Don’t Let Data Management Get in
the Way of Customer Satisfaction
Stretch Culture
As data continues to grow, in both volume and importance, customers increasingly want more and more access to it.
But enterprise architects are finding that sharing data across organizational boundaries is not a readily solvable challenge. Forrester contends that there is a need to Stretch Culture to solve data sharing issues to eliminate silos, allowing greater visibility into operations which will ultimately improve customer service.
Culture:
Competency:
Capability:
Today, what you know and how well you use that knowledge fuels your competitiveness and growth. You must change how you manage data to keep up with empowered customers and nimble competitors.
Forrester Research, Inc. Your Business Is Only As Fast As Your Data, December 2017
Forrester Report
Stretch Your Data Management Capabilities
The organization cannot solve all its data management problems at once, but must begin a strategy to stretch their thinking and capabilities to get in alignment with customer needs.
Progress can Help
Tools and services are necessary to facilitate the process of stretching culture—and Progress has a wealth of capabilities to help you.
Increase Availability and Security
- Protect critical systems while allowing data access to ensure continuous operations with OpenEdge Replication.
- Maximize system uptime with OpenEdge Replication.
- Minimize unplanned disruptions and stay Always On with OpenEdge.
- Protect data at rest with Transparent Data Encryption.
Improve extensibility
- Improve extensibility with Progress data connectivity solutions, such as Progress DataDirect OpenAccess SDK can provide reliable data connectivity from any data source to any application.
