Author: Suzanne Scacca

One of the greatest competitive advantages in web design today is the ability to build human-centered products. In this post, we look at the role that empathy plays in design and relationship-building and how empathy can better be achieved through MVP development.

Everyone is talking about ChatGPT this year. But is it worth all the hype? What’s more, is it something to worry about if you’re a web designer? In this post, we’re going to break down what GPT-3 is, how AI generators work and what you can do (if anything) to put them to use in your work.

What can you do to ensure that you’re not setting up your clients for failure or their end users for trouble? In this post, we’ll look at the four parts of a digital product that are the most vulnerable along with what you can do to secure those weak spots.

While hard skills are needed in order to do high-quality design work, they’re not the only things that matter to clients. Nor should they be the only things that matter to you. In this post, we’ll examine what exactly soft skills are and which ones you could benefit from as a web designer.

Disaster recovery isn’t just something you have to think about as a home or business owner. If you build digital products, you need to think about how things like natural disasters, coding errors, MIA employees and other situations may negatively impact what you’ve built. We’ll go over some things you can do to create a plan to prepare and deal with these unfortunate situations.

When website visitors want an instant answer to a question—about the brand, product or something on the site—the FAQs is the best resource to give it to them. In this post, we’ll look at 10 things you can do to ensure that the FAQs page is designed to be both useful and usable.

Without an A/B testing strategy, website updates are a guessing game that could cost you. Learn why A/B testing is important for website and marketing success.

Let’s look at some practical but creative solutions for generating good leads (and customers) for your fintech solution.

Customer service plays an key role in the relationship between a brand and its customers, so here's why your website needs a strong customer service strategy.