Agentic RAG

When is traditional search enough, and when do you need to upgrade to RAG search for your website?

Test how your RAG system handles vague, misspelled, random and generally human questions before adding it to your production site. Here’s how.

Your Agentic RAG assistant now works inside Microsoft Teams, using the same governed knowledge and nothing to rebuild, so more of your people actually use it.

Introducing the Smart Agent, a new capability in Progress Agentic RAG that breaks complex questions into sub-questions, decides where to look for each one, and keeps searching until the answer is complete. It works on existing setups with no new pipeline or re-indexing. The blog highlights two additions: live data from business apps like Zendesk, Salesforce and ServiceNow through MCP, and a built-in web search tool backed by Perplexity and Google Gemini. Both are cited alongside internal content in a single answer.