Suzanne Scacca
A former project manager and web design agency manager, Suzanne Scacca now writes about the changing landscape of design, development and software.
Articles by the Author
Recommended Reading for Web Designers in 2024
While these 12 books might not be explicitly about web design, they could help you unlock a more creative, productive and fulfilling life.
What to Do If You Receive a Negative Online Review from a Client
Designers, developers and agencies trying to win more projects over the competition should pay attention to what people are saying about them online. Keep reading to find out what to do if someone leaves a negative review for you on platforms like Google or Facebook.
How Banks Can Improve the Customer Experience with Content Marketing
In order for banks to remain relevant in this digital economy, they’re going to need to ditch the old-school product-centric marketing approach and embrace customer-centric marketing.
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.
How Do You Assess Scalability When Picking a CMS?
Before building a website, you need a foundation for it. Don’t forget to consider scalability when choosing a content management system—this exercise will help.
7 Most Critical Metrics to Track for Your Website
Look at various tools you should be using to track website performance and the seven metrics that can help you get better results from your site going forward.
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