Press Coverage
Media Inquiries Contact:
Erica McShane, Vice President, Corporate Communications
pr@progress.com
Using a Digital Experience Platform to Adapt to Evolving Customer Expectations
It’s no longer enough for a brand to make just a good first impression – brand reputation depends entirely on customers’ consistent and impactful digital experiences and the intelligence, efficiency and personalisation of their browsing and buying experiences. Digital experience can mean many things, but one thing is clear – its direct correlation to customer loyalty and retail success cannot be underestimated. According to Deloitte, customers who have a positive experience are 140% more likely to spend than those who have a poor experience.
Mentoring Through Challenging Times: When power shifts to employees
Even as the economy slumps, employees are in the drivers’ seats in almost every industry as businesses struggle to hire and maintain supply chains. Dr. Shirley Knowles who joined Progress in Boston MA slightly more than a year ago is the company’s first Chief Inclusion and Diversity Officer. Turning inclusion and diversity policies into practice is her responsibility:
Navigating the IT Industry’s Staffing Crisis
India’s IT sector has been steadily growing for years, and it has gained a stronghold in both domestic and global economies. The pandemic was a big accelerator for this growth as it compelled businesses to shift online. As industries globally underwent a rapid digital transformation in the past two years, the Indian IT sector invested more in cloud computing, digital payments technology, artificial intelligence, virtual reality and cybersecurity to create products to meet the evolving needs.
Marketers: the new stewards of culture
As champions of a company brand, marketing leaders are on the front lines of every communication touchpoint. From customers, investors and channel partners, to current and prospective employees, each audience needs a clear picture of who your company is and what it stands for.
Why empathetic leadership is vital for the success of diversity and inclusion initiatives
Empathy is a critical component to creating a positive, successful workplace culture which embraces diversity.
Once seen as a marker of an outstanding leader, empathetic management is now a fundamental expectation. Business leaders must be able to understand the needs of others and to consider their perspectives when making business decisions.
5 Ways the Role of the CIO is Evolving
If we wind back 10-15 years ago, the CIO’s primary responsibility was to select and manage IT solutions. Effectively a glorified IT manager, the typical CIO carried out routine IT tasks, with perhaps some additional work in the areas of security and operations. The classic corporate CIO straddled IT and business but it was definitely a case of ‘keeping the lights on’ - purely an operational role.
Making Progress With Infrastructure As Code
It has been almost two years since infrastructure software maker Progress Software spent $220 million to buy Chef, the open source automation tech vendor Chef that was helping to fuel the “infrastructure as code” trend. The deal enables Progress to push deeper into the DevOps and DevSecOps space with a company that over a dozen years had raised more than $100 million, collected more than 700 customers, and created a business model where more than 95 percent of its revenue was recurring.
Solving for scripts: Why IT should codify its fleet
System administrators perform numerous repetitive tasks daily in a typical IT department. IT teams are always looking for better ways to automate these tasks. Scripting can help—but it can go too far.
What to expect from Progress360 2022
Progress is a flexible company – the organization has been through (arguably) more platform-level developments than most enterprise software businesses, but in the contemporary age of cloud, data science and machine autonomy, that may be no bad thing.
Finding the right DX platform doesn't have to include a trade-off
Digital transformation is offering organizations of every size the promise of a new way of doing business, delivering efficiency, cost savings and the opportunity to enhance customer relations.
However, there are so many aspects to the changes digital brings to organizations that business leaders can feel overwhelmed. This is why a Digital Experience Platform (DXP) has become an essential tool for progressive companies. DXP links the IT function, business processes and marketing, but its most critical role is to enable brands to create personalized digital journeys for their customers.
At the office, unrewarded work often falls to women
If there’s extra work to be done at the office, more often than not a woman ends up doing it.
Whether it’s planning a birthday party, taking notes, or serving on a committee, studies have found that women are more likely than men to take on service-oriented tasks, which usually come with little benefit to their careers. And the disparity is even more pronounced for women of color.
Spiralling cybersecurity costs for businesses are mainly due to the rising use of cloud services in a world where data breaches and system outages are growing in prevalence and costs. Gartner predicts that 51% of spending across application and infrastructure software, business process services and system infrastructure markets will shift to the cloud by 2025, up from 41% in 2022.
In its latest Magic Quadrant for DXP report, Gartner has placed a strong emphasis on the composable capabilities of DXP vendors. In fact, all of the vendors in the Leaders quadrant have adopted a composable suite approach that includes web content management (WCM), customer data platform (CDP), data asset management (DAM), personalization, journey orchestration, analytics, and commerce components.
How to Incorporate Accessible Design Elements into Mobile Apps
Accessible design is normal design. So the designers and developers of mobile apps should not draw a line between accessible and normal or usual design. Most people are likely to experience some form of disability—either temporarily or permanently—at some point in their life. Plus, we all make use of accessibility features at times—even if we don’t think of them in that way. If you’ve ever used your mobile device’s operating system in dark mode, zoomed or adjusted the size of text in a Web browser, or dictated text into Siri, you’ve benefited from your device’s accessibility features.
Progress prides itself on streamlining the development life cycle for application creators. Its highly customizable UI components simplify the application development process to allow developers to deploy with speed and scale. Progress also advocates for accessibility by empowering software engineers to integrate accessibility features in their applications with built-in tailored tools. Developers can leverage Telerik UI for .NET MAUI to build native apps across operating systems and all supported desktop and mobile platforms.
Progress launches latest version of network visibility solution
Progress has announced the latest release of Progress Flowmon, a network visibility and security solution.
Progress launches latest version of network visibility solution
Progress has announced the latest release of Progress Flowmon, a network visibility and security solution.
In Flowmon 12 network solution, Progress has expanded its support for public cloud provider flow log monitoring to include native flow logs from Google Cloud and Microsoft Azure and launched new and advanced features for anomaly detection.
Security Is Still An Afterthought In The Cloud-Native World
The security landscape is evolving rapidly and navigating these complexities can be difficult. Although there is a growing awareness of security and building it in at the start of the development lifecycle, this is not always the case, and getting it wrong can lead to serious setbacks. There are also differences in how security is approached from the relatively mature private cloud infrastructure perspective compared to cloud-native applications.
How to support your LGBTQ employees beyond Pride Month
Pride month may be over, but companies’ inclusivity efforts should march forward.
Every year on June 1st, what seems like countless companies change their brand logos to incorporate rainbows, release Pride-themed merchandise and even promote their own inclusive policies. But for employees a month-long performative Pride parade can often feel like more talk than action.
Executive Q&A: Phil Dunlop, VP EMEA at Progress
Phil Dunlop, VP EMEA at Progress, spoke to Cyber Magazine about the best practices when trying to keep data safe.