Press Coverage

Empathy, a must for leaders

The pandemic brought about a paradigm shift in the way organizations operate. The lines between our professional and personal lives blurred. Work became global and the competition intense. When the pandemic led to thousands being unemployed, many were happy to just have a job. Before the pandemic, working from the office was the norm. Working from home was something one did under extreme circumstances.

Progress360 2022: day one keynote live report

The email came in quite quietly over the weekend, just in advance of the morning keynote the following day… and it read, “So, it’s like a normal developer event – all over again right?”

The truth is, things may never be quite the same in the (possibly) post-pandemic period that we now dive forwards to, but the Computer Weekly DeveloperNetwork team is on the road again and this time its Boston, USA for Progress Software’s Progress360 developer event, staged from September 11-14, 2022.

Privacy in the age of personalization

Personalization today is everything, with most consumers expecting to be recognized and known over the course of each interaction and experience they have with a brand. This has been further accelerated as a result of the pandemic, with most organizations having to shift all of their operations and services online.

How improving the application experience can deliver for business [Q&A]

Spending on cloud services is showing no sign of slowing down, but IT and security leaders are realizing that applications need to have high availability and strong performance in order to be effective.

Application experience management is therefore becoming a key element of enterprise strategy. We spoke to Jason Dover, VP product strategy at Progress, to find out why.

Let’s Talk: Is it possible to build a human-centred business in the era of machine?

All of us are driven by the rising tide of automation to use technology to boost productivity while enhancing existing occupations and establishing new ones.

Cloud technology and DevOps is the core offering for Progress to service their customers

The data connectivity products by the 40-year-old global IT service providing company, Progress provides secure and high-performance connectivity to data in BigData, Cloud Databases, Cloud Applications (SaaS applications), and Cloud Data Warehouses. This enables companies to automate and manage infrastructure and applications both in the cloud and on-premises or in a hybrid environment. Mr. Srikanth Reddy Gujju, Manager, Talent Acquisition – People Team at Progress, share more insights on the same.

Women’s Equality Day: A Day of Reflection for Women in Tech

Commemorating the Nineteenth Amendment being adopted into the US constitution, instigating women’s right to vote, Women’s Equality Day has become a marker for how far gender equality has come over the last century. However, particularly in the tech sector, it also provides a day of reflection on what is still left to achieve.

Mentoring Through Challenging Times: When power shifts to employees

Even as the economy slumps, employees are in the drivers’ seats in almost every industry as businesses struggle to hire and maintain supply chains. Dr. Shirley Knowles who joined Progress in Boston MA slightly more than a year ago is the company’s first Chief Inclusion and Diversity Officer. Turning inclusion and diversity policies into practice is her responsibility:

Using a Digital Experience Platform to Adapt to Evolving Customer Expectations

It’s no longer enough for a brand to make just a good first impression – brand reputation depends entirely on customers’ consistent and impactful digital experiences and the intelligence, efficiency and personalisation of their browsing and buying experiences. Digital experience can mean many things, but one thing is clear – its direct correlation to customer loyalty and retail success cannot be underestimated. According to Deloitte, customers who have a positive experience are 140% more likely to spend than those who have a poor experience. 

Navigating the IT Industry’s Staffing Crisis

India’s IT sector has been steadily growing for years, and it has gained a stronghold in both domestic and global economies. The pandemic was a big accelerator for this growth as it compelled businesses to shift online. As industries globally underwent a rapid digital transformation in the past two years, the Indian IT sector invested more in cloud computing, digital payments technology, artificial intelligence, virtual reality and cybersecurity to create products to meet the evolving needs.

Marketers: the new stewards of culture

As champions of a company brand, marketing leaders are on the front lines of every communication touchpoint. From customers, investors and channel partners, to current and prospective employees, each audience needs a clear picture of who your company is and what it stands for.

Why empathetic leadership is vital for the success of diversity and inclusion initiatives

Empathy is a critical component to creating a positive, successful workplace culture which embraces diversity.

Once seen as a marker of an outstanding leader, empathetic management is now a fundamental expectation. Business leaders must be able to understand the needs of others and to consider their perspectives when making business decisions.

5 Ways the Role of the CIO is Evolving

If we wind back 10-15 years ago, the CIO’s primary responsibility was to select and manage IT solutions. Effectively a glorified IT manager, the typical CIO carried out routine IT tasks, with perhaps some additional work in the areas of security and operations. The classic corporate CIO straddled IT and business but it was definitely a case of ‘keeping the lights on’ - purely an operational role.

Making Progress With Infrastructure As Code

It has been almost two years since infrastructure software maker Progress Software spent $220 million to buy Chef, the open source automation tech vendor Chef that was helping to fuel the “infrastructure as code” trend. The deal enables Progress to push deeper into the DevOps and DevSecOps space with a company that over a dozen years had raised more than $100 million, collected more than 700 customers, and created a business model where more than 95 percent of its revenue was recurring.

Solving for scripts: Why IT should codify its fleet

System administrators perform numerous repetitive tasks daily in a typical IT department. IT teams are always looking for better ways to automate these tasks. Scripting can help—but it can go too far.

What to expect from Progress360 2022

Progress is a flexible company – the organization has been through (arguably) more platform-level developments than most enterprise software businesses, but in the contemporary age of cloud, data science and machine autonomy, that may be no bad thing.

Finding the right DX platform doesn't have to include a trade-off

Digital transformation is offering organizations of every size the promise of a new way of doing business, delivering efficiency, cost savings and the opportunity to enhance customer relations.

However, there are so many aspects to the changes digital brings to organizations that business leaders can feel overwhelmed. This is why a Digital Experience Platform (DXP) has become an essential tool for progressive companies. DXP links the IT function, business processes and marketing, but its most critical role is to enable brands to create personalized digital journeys for their customers.

At the office, unrewarded work often falls to women

If there’s extra work to be done at the office, more often than not a woman ends up doing it.

Whether it’s planning a birthday party, taking notes, or serving on a committee, studies have found that women are more likely than men to take on service-oriented tasks, which usually come with little benefit to their careers. And the disparity is even more pronounced for women of color.

Managing Cloud Security Costs

Spiralling cybersecurity costs for businesses are mainly due to the rising use of cloud services in a world where data breaches and system outages are growing in prevalence and costs. Gartner predicts that 51% of spending across application and infrastructure software, business process services and system infrastructure markets will shift to the cloud by 2025, up from 41% in 2022.

The Rise of Composable DXP

In its latest Magic Quadrant for DXP report, Gartner has placed a strong emphasis on the composable capabilities of DXP vendors. In fact, all of the vendors in the Leaders quadrant have adopted a composable suite approach that includes web content management (WCM), customer data platform (CDP), data asset management (DAM), personalization, journey orchestration, analytics, and commerce components.