What can DataDirect do for Oracle Service Cloud?

Progress DataDirect is an Oracle Service Cloud technology partner focused on data connectivity and self service integration.

Direct ODBC and JDBC access to Oracle Service Cloud

Always compatible, DataDirect Oracle Service Cloud ODBC and JDBC drivers work out-of-box to connect business intelligence and data integration tools. This is the recommended SQL access pattern to replace the deprecated MySQL interface.

Popular applications that work with DataDirect Oracle Service Cloud connectivity:

  • Tableau
  • SAP Business Objects
  • IBM Cognos
  • Microstrategy
  • Qlikview
  • Oracle Data Integrator (ODI)
  • SQL Server Integration Services (SSIS)
  • SQL Server Linked Server
  • Informatica
  • Talend

Oracle Service Cloud integration and embedded reporting with OData accelerators

Real-time and self-service, Access any OData REST API as virtual tables with clicks not code configuration.  Oracle Service Cloud accelerators leverage proven integration design patterns to access data from any data source over OData.

Popular OData data sources for Oracle Service Cloud:

  • Salesforce
  • Microsoft Dynamics
  • Microsoft SQL Server
  • Amazon Redshift
  • JD Edwards
  • Oracle Databases
  • Big Data in Hadoop Hive
  • Oracle Marketing Cloud (Eloqua)

Salesforce Sales Cloud integration with Oracle Service Cloud

With clicks not code, DataDirect Hybrid Data Pipeline provides access to Oracle Service Cloud (OSC) data from Salesforce. Salesforce Connect, similar to OSC OData accelerators, accesses OSC data and presents it natively to the Salesforce platform. For example, create an incident tab similar to any other Salesforce object (Account, Opportunity, etc), and see data retrieved in real time from Oracle Service Cloud.

Featured Data Connectivity

Over 10,000 global enterprises in 160+ countries use DataDirect, including 96 of the Fortune 100 and over 350 ISVs worldwide