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Powerful Connectivity to Oracle CX Service (formerly Service Cloud)

Connect to Oracle CX Service, a tool for B2C, B2B, and field service, through SQL via ODBC, JDBC, and OData

Enable reliable, real-time access to data, creating actionable metrics leading to better customer experiences and improved sales pipelines

Simplify reporting with powerful connectors to analytics and reporting tools like Power BI, Tableau, Qlik and more

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Connect to Oracle CX Service via

ODBC JDBC ODATA
Have other Martech data sources?
Learn more how Progress DataDirect supports your needs.

Features

Migration

 Provides an easy path for migrating from the deprecated MySQL ODBC RightNow interface 

Interoperable

 Enables use of reports from Oracle CX Service (formerly Service Cloud) in third-party tools 

Codeless Implementation

Optimize performance and compatibility without application changes 

Quality

 Certified DataDirect quality guarantees Oracle CX Service (formerly Service Cloud) and application compatibility 

Broad Coverage

 Broad application support providing full ANSI SQL support 

Connect any application to any data source anywhere

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