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Powerful Connectivity to Oracle CX Service (formerly Service Cloud)

Connect to Oracle CX Service, a tool for B2C, B2B, and field service, through SQL via ODBC, JDBC, and OData

Enable reliable, real-time access to data, creating actionable metrics leading to better customer experiences and improved sales pipelines

Simplify reporting with powerful connectors to analytics and reporting tools like Power BI, Tableau, Qlik and more

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Connect to Oracle CX Service via

ODBC JDBC ODATA
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Explore the Solution

Features

Migration

 Provides an easy path for migrating from the deprecated MySQL ODBC RightNow interface 

Interoperable

 Enables use of reports from Oracle CX Service (formerly Service Cloud) in third-party tools 

Codeless Implementation

Optimize performance and compatibility without application changes 

Quality

 Certified DataDirect quality guarantees Oracle CX Service (formerly Service Cloud) and application compatibility 

Broad Coverage

 Broad application support providing full ANSI SQL support 

Learning & Support

Blogs

Conference Attendees

Blog

September 23, 2019 The 3 C’s of the MarTech Conference Joelle Andrews Joelle Andrews
Top 10 Stats to Know about Enterprise Martech in 2020_270x210

Blog

October 20, 2020 10 Data Stats for Your Martech Stack Joelle Andrews Joelle Andrews
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Videos

Video

01:31
Turn your Data into Success with Progress DataDirect
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Success Stories

SS_Mizuho Bank

Success Story

 
Progress Helps Mizuho Bank Integrate Disparate Technology for Access to Real-Time Market Data
SS_Foxwoods

Success Story

 
More than Just the Largest Casino in the United States
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Tutorials

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Tutorial

 
Connect and Query Google Analytics Using Tableau
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Webinars

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Webinar
 
Shining the Light on Shadow Analytics with Martech Data Connectivity
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Whitepapers

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Paper

 
Shadow Analytics: What It Is and Why You Can’t Afford to Leave It Unchecked
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See Also

Connect any application to any data source anywhere

Explore all DataDirect Connectors

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