Press Coverage

Why Manufacturers Are Being Left in the Dark When it Comes To Data

The Fourth Industrial Revolution has been characterised by demands of perfection — manufacturers are expected to produce the perfect product in the most effective way possible when it comes to time and resources. But what happens when they run into unexpected obstacles such as interruptions or malfunctions?

Telerik Developer Tools Get Many New .NET Components

Progress announced the latest release Telerik tooling for .NET developers. With the new release, Progress now offers over twenty new Telerik components and expands the most popular components, including Grid and Charts. It also adds new themes including a Material inspired theme and a Mac inspired Crystal theme.

Why Tomorrow Is the Best Time to Be a Developer

I often hear statements like "there's never been a better time to be a developer" or "now is the best time to be a developer." It’s easy to see why. The software development industry tends to top most lists when it comes to pay as well as skills employers need today and also, will continue to do so in the future.

For the Record: A Digital Approach to Medical Data

Digitising medical records, which are often stored offline or on paper, could revolutionise not only the way patients are treated, but also supercharge medical research. For patients contacting health services, the advantages of digitising records are instant, says Alex Yeates, medical director at Advanced, which produces software for NHS helplines.

Redefining The Customer Experience With AI-Powered Chatbots

Today’s customer service industry is undergoing a significant transformation due to the rise of digital technologies that are redefining the relationship between the customer and vendor. The advent of social media, mobility solutions and communication technologies have empowered the public to talk directly to brands large and small in 140 characters, or less.

Big Data in Oil and Gas Operations and Other Tech Advancements: Seven Expert Opinions

As digital disruption continues to permeate all industries, offshore operations are among those set to benefit. From predictive analytics and Big Data in oil and gas, to the blockchain and AI, seven industry experts give their opinion on how technology is leading to greater efficiency in the oil and gas industry.

Chatbots: What You Need To Know

No one really likes the traditional line-of-business applications – neither the end-users nor the developers. The reason behind that is called ‘fixed screens’. Think about the user experience when you do simple things like booking a meeting within a traditional fixed-screen application today – you have to input the names of all attendees, choose a room, select start and end time, etc.

Kendo UI Helps Devs Build Accessibility into Apps, Websites

Progress Software updated its UI-building toolkit to enable developers to comply with the latest standards for website and application accessibility.

How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when deploying this technology, mainly due to the way that chatbots have been designed to operate up to now

UI Developers Move the Needle on Accessibility

In June of this year the Web Accessibility Initiative (WAI) through the World Wide Web Consortium (W3C) process released a new version of their Web Content Accessibility Guidelines (WCAG) for creating accessible website and application user interfaces. The WCAG addresses factors to make UI more accessible, including building in code to address users with blindness, deafness, and photosensitivity. The latest version, WCAG 2.1, now addresses mobile accessibility, people with low vision, and people with cognitive and learning disabilities.

Banking on Better Customer Experiences with the Next Generation of Bots

Whether it’s opening a new account, transferring money, asking for advice or trying to save, everyone has had something they have wanted to ask their bank at some point. The way we do this has transformed over time as well. From in person appointments to telephone banking and mobile apps, banks have always sought to stay one step ahead and use whatever technology is available to improve the customer experience (CX).

IDG CMO Perspectives: Loren Jarrett, CMO, Progress

As a provider of application development tools and technologies, Progress fully understands the importance of speed and scale in helping developers get new applications to market. Progress’ marketing organization, led by CMO Loren Jarrett, operates under the same guiding principles.

Progress Builds Tools For The Accessible Web

We need web accessibility if we are to truly respect Internet freedom in every sense of the term. It’s important to remember that not everybody is able to use the web in the same way.

The Web Content Accessibility Guidelines (WCAG) 2.1 are set out and laid down by the World Wide Web Consortium (known to friends and family as W3C) to detail the functionality aspects of the web that should make us stop and consider how people with certain impairments or restrictions need Internet pages to work.

Mobile App Development After PhoneGap and Cordova

For nearly a decade, PhoneGap has offered web developers a low-friction path for creating mobile apps that have access to native device capabilities. PhoneGap makes it possible for many developers to create apps for iOS and Android (and even Windows Phone and BlackBerry, for a time) using skills and JavaScript libraries they already know and love. This combination of web skills plus native device access (commonly known as “hybrid”) has become firmly rooted as one of the primary approaches to mobile app development.

Kendo UI Updated with Web Content Accessibility Guidelines

Progress’ web development UI toolkit is being updated to include the latest version of the Web Content Accessibility Guidelines (WCAG). WCAG is a World Wide Web Consortium initiative to provide a shared standard for individuals organizations and governments internationally.  It enables people with disabilities such as visual, audio, physical, speech, cognitive, language, learning and neurological disabilities to easily access web content.

Chat with Us: Chatbots and Virtual Assistance Gain Traction among Enterprises

Chatbots—also referred to as virtual assistants (VAs)—are transforming customer support across a variety of industries. Depending on the level of support needed, these technologies can answer simple questions 24/7 before being directed to a live support person, or utilize artificial intelligence (AI) and machine learning to field and respond to more questions without the need of a customer sales representative.

Big Data 50 - Companies Driving Innovation

With a platform for building and deploying applications, Progress offers flexible front-end tooling for delivering a multi-channel UX, a scalable, secure back end to build and run microservices, and data connectivity capabilities from any source.

Predictive Maintenance Can Make Vehicle Recalls a Thing of the Past

With 64 million units having to be taken off the market, 2014 was one of the worst years for the automotive industry in terms of the number of vehicles recalled. The fact that in 2017 the number dropped to only 10 million was an improvement, but still not cause for celebrating. Just a few weeks back, in March 2018, Tesla recalled 123,000 Model S cars over faulty steering components. Shares of the company fell 4% right after the announcement. Vehicle recalls continue to make headlines, costing car manufacturers millions of dollars and great reputational damage. This is all despite the fact that the automotive sector is one of the industries where manufacturing processes are most stringent in terms of quality checks, regular maintenance and monitoring.

Coding The Future

The power of web design is becoming more and more definite with every passing year as society becomes increasingly dependent on the tools and platforms of the digital world. This fact is a key reason why big businesses are consistently buying their way deeper and deeper into the digital vein. Although it was meant to bring us closer together, it has its drawbacks.

The Future of Manufacturing