Tag: Digital Experience
Do You Need Storyboards for UX Design?
While some might say that storyboarding is valuable the larger and more complex a website or app is, that’s not always the case. Keep reading to find out what storyboards are, why you might need them on some projects and not others, and how to build them.
Finding That Needle in Your Media Haystack: AI-Enhanced Image Search Changes Everything
Natural language media search in Sitefinity CMS transforms how marketing teams locate images, replacing metadata guessing games with intuitive descriptions that actually find what you need.
What to Do When Your App’s User Churn Rate Is Too High
User churn rate is a metric that represents how many users have cancelled their subscription during a tracked time period. If it’s high, something has gone amiss. Here’s the process for turning it around.
Personalization Fatigue: When Your Customers Want Less ‘Personal’ and More ‘Person’
Your customers are exhausted by hyper-personalization that feels more like surveillance than service. Here’s how to create experiences that respect the human behind the data.
How to Create a Top-Notch Digital Customer Service Offering
If your digital customer service strategy doesn’t offer multi-channel support, self-support options, proactive communications and more, you could be missing a prime connection opportunity with your users.
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