Tag: customer experience
Marrying Complex Data Sets for a Streamlined Citizen Experience
With data platforms like Progress MarkLogic, government agencies can simplify data sets to improve customer experiences.
How to Leverage Cross-Programmatic Data for Improved Customer Experience
Cross-programmatic data helps agencies deliver exceptional public services.
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.
The Results Are In: The 2022 Annual Progress OpenEdge Product Roadmap Survey
This annual survey allows our customers' voices to be heard and be used to shape the future of Progress OpenEdge.
The Role of Generative AI in Your Modern Digital Experiences: Five Technical Considerations You Can’t Ignore
Generative artificial intelligence (AI) has the potential to revolutionize customer experiences, but businesses should also consider its technical implications.
Also Able to Explore
Latest Stories in Your Inbox
Subscribe to get all the news, info and tutorials you need to build better business apps and sites