Tag: customer experience

Introducing the Progress Sitefinity Champions Program
Announcing Progress Champions—a unified program to recognize and honor our friends in the Sitefinity community.
How Banks Can Improve the Customer Experience with Content Marketing
In order for banks to remain relevant in this digital economy, they’re going to need to ditch the old-school product-centric marketing approach and embrace customer-centric marketing.
Suzanne Scacca September 26, 2023
Marrying Complex Data Sets for a Streamlined Citizen Experience
With data platforms like Progress MarkLogic, government agencies can simplify data sets to improve customer experiences.
Gary Katz August 29, 2023
How to Leverage Cross-Programmatic Data for Improved Customer Experience
Cross-programmatic data helps agencies deliver exceptional public services.
Gary Katz August 16, 2023
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.

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