Learn the best practices you need to design a conversational experience that goes beyond the natural language understanding and personality of your chatbot.

I am proud to introduce NativeChat, our AI-driven platform for creating and deploying cognitive chatbots.

To build trust and engagement, consumers need to love what you give them. One hospital used Progress Health Cloud to do just that with their digital app.

We’d like to introduce you to some of the people from around the world who make us what we are. In this post, meet Desi, a skilled technical writer who has made a big impact in her community.

Happy New Year! We’ve recapped six of our top posts from the last year, talking about everything from machine learning to customer experience to REST APIs.

We’d like to introduce you to some of the people from around the world who make us what we are. In this post, meet Sassy, whose design work is recognized globally.

Personalization is an important aspect for delivering the customer experience your target audience demands, and it’s only going to get more important as the bar for customer experiences rises every day. As Forrester Research’s Brendan Witcher mentioned at our webinar last week, nearly nine in 10 digital professionals are making ...

From a modern user experience to cost savings and more, here are the top five reasons to upgrade to OpenEdge 11.7 today.

To create a positive customer experience, you must start by putting your employees first. Delight them and you will delight your customers.