Tag: customer experience
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The Quickest Way to Engage Customers? Do it in Real Time
Customers expect the content they want to be accessible when and where they need it—no delays. LiveChat for Sitefinity allows you to engage customers at the right place, at the right time, with the right content and a human element they’ll love. -
The Ultimate Guide to Digital Customer Experience
Today, seamless digital customer experiences are essential to driving purchase decisions and repeat visits. This guide will show you how to uncover and utilize customer journeys to provide better customer experiences. -
Web Content Management Trends and Predictions
Where is the Web Content Management market headed? From hyper-personalization to customer relationships, we share our insights of how WCM will impact your business today and in years to come. -
Building a Customer Service Chatbot
Creating a chatbot that can help you relieve support backlogs and improve customer service has never been simpler. See how easy it is to get started developing chatbots today. -
Using a CMS to Design the Right Content & User Experience
Your CMS is a powerful asset, enabling you to create a truly engaging user experience. See how we use Sitefinity to fine-tune the Sitefinity.com user experience. -
The New and Improved Chatbot—What it Means for Business
With new technologies and approaches, today's chatbots have come a long way from the traditional bots of years past. Learn what this means for the future of intelligent support. -
What is a Chatbot?
What is a chatbot in 2018? In this overview, you'll learn about how far chatbot technology has come and what a modern and intelligent cognitive chatbot can do. -
360° Customer Profiles with Sitefinity and Sitefinity Insight
Planning your customer profiling is a very important step in your digital marketing as it is the foundation for successful optimizations in the next phases. Let’s have a look how 360-degree contact profiling can be implemented with the Sitefinity platform and go through different sources of information. -
Simplify Patient Billing and Uncover New Revenue
When customers understand their options, they’re more likely to have a better experience—and you just may uncover a whole new revenue stream for your business.
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