Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
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Your one source for NativeChat webinars, whitepapers, blogs and more.
Introducing Progress NativeChat, our AI-driven platform for creating and deploying cognitive chatbots.
Are you ready to support chatbots? How about what’s coming next? Prepare for the future with a flexible architecture that’s ready for everything.
Designing a conversational experience requires a set of best practices that go beyond the natural language understanding and personality of your chatbot.
Chatbots continue to grow in popularity. We explore all the components of a chatbot and the typical costs that going into building one today.
Many of the calls coming into the contact center at Dr. Shterev Hospital were routine, overwhelming operators. See how a chatbot developed with NativeChat freed up operators to enable deeper patient engagement.
With a chatbot developed with Progress NativeChat, Dr. Shterev Hospital reduced the workload of their contact center staff by 49% through the automation of repetitive tasks. This enabled the team to spend more time on patient calls that require deeper engagement. The result: improved customer satisfaction ratings.
An in-depth look at NativeChat, providing a complete capabilities overview and technical details of NativeChat’s product architecture, product security and cloud infrastructure security.
A look at the business benefits of Progress NativeChat, including reducing contact center costs while delivering superior customer service.
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