Open up new paths to customers, and unlock
new innovations within your organization.
Customer service is a very demanding area. You need to stay on top of your game to keep your customers engaged and happy.
Follow this playbook to learn hands-on how to build a chatbot for a car rental company, which will guide its users through the steps required to pick the dates, location and the car they want. You will be surprised how much you will be able to achieve within the first 20 minutes of going through the first exercises. Here are some of the things that you are going to learn:
Learn the declarative approach for building chatbot conversations, which allows you to instruct the chatbot about the important parts of the required conversation steps, and the chatbot will take care of the execution logic.
Enhance the conversation flow with UI Widgets, which aid users with selecting the right values, and as a result, making the conversation a lot more pleasant.
Learn how to train the chatbot with the data loaded from a backend, and how to send the result of a conversation back to the backend.