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NativeChat Tutorial

Open up new channels to customers. Unlock innovation within your organization.

Overview

Chatbot Development on NativeChat

Chatbots powered by Artificial Intelligence (AI) are changing the way businesses interact with their customers. From answering frequently asked questions to completing transactions, AI chatbots can offer 24/7 support and provide a personalized experience. This tutorial is designed to educate you on the basics of chatbot development and how to build a chatbot using NativeChat. You will learn about the key features and capabilities of this platform, and how to use them to create a chatbot that meets your specific needs and provides a positive user experience. 

What will this Playbook do for you?

Customer service is a very demanding area. You need to stay on top of your game to keep your customers engaged and happy.

Follow this playbook to learn hands-on how to build a chatbot for a car rental company, which will guide its users through the steps required to pick the dates, location and the car they want. You will be surprised how much you will be able to achieve within the first 20 minutes of going through the first exercises. Here are some of the things that you are going to learn:

Use Declarative Language

Learn the declarative approach for building chatbot conversations, which allows you to instruct the chatbot about the important parts of the required conversation steps, and the chatbot will take care of the execution logic.

Use Conversational UI

Enhance the conversation flow with UI Widgets, which aid users with selecting the right values, and as a result, making the conversation a lot more pleasant.

Connect to a backend

Learn how to train the chatbot with the data loaded from a backend, and how to send the result of a conversation back to the backend.

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