Four Ways to Build a Consumer-Centric Healthcare Experience
Retailers have had to get engagement right. Now healthcare entities have to as well. If we jettison the excuse that “healthcare is different,” it’s easier to become more consumer-centric. Patients who are more actively engaged in managing their health tend to have better outcomes, spend less and cost the system less. This kind of engagement […]
How to Avoid Security Issues in Your Data Connectivity Layer
A watchful eye and staying on top of the latest news and technology are essential to maintaining the data security of your organization.
Don’t Let Your IT Be a Race Car With a Buggy Whip
Imagine a driver heading to the finish line by encouraging his race car to get that extra bit of oomph by wielding a buggy whip — a long shaft whose snapping sound spurred horses pulling carriages in days long ago. As ridiculous as that image might seem, it’s similar to how many enterprises today are […]
Eliminating Shopper Fatigue: Making Online Commerce Faster, More Accurate
Say you’re working on a project that calls for something specific, like a “one-quarter-inch slotted magnetic screwdriver.” But when you go to the website of a hardware chain and type that phrase into the search field, zero results appear. You sigh and search again, typing simply “screwdriver.” This time, 652 matches fill your screen. You […]
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