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Powerful Connectivity to ServiceMAX

Connect to ServiceMAX, a field service management tool, through SQL via OData. Enable reliable, real-time access to data, creating actionable metrics leading to better customer experiences and improved sales pipelines. Simplify reporting with powerful connectors to analytics and reporting tools like Power BI, Tableau, Qlik and more.

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Connect to ServiceMAX via

OData
Have other Martech data sources?

Learn more how Progress DataDirect supports your needs.

Explore the Solution

Features

Cost Efficient

Reduce costly ServiceMAX quota usage with local caching

High-Performing

Gain performance, even with large data volumes with transparent bulk operations

Scalable

Enhance scale and reliability with connection pooling and transparent reconnections

Secure

Secure communication to ServiceMAX with SSL encryption

Extensible

Move beyond SOQL limitations with support for Aggregation functions, SUBQUERY and more

Broad Coverage

Broad application support providing JOINs and aggregate operations done natively via full ANSI SQL support

Security Vulnerability Response Policy

Upon identification of any security vulnerability, Progress will exercise commercially reasonable efforts to address the vulnerability in accordance with the following policy:

Priority* Time Guideline Version(s)
High Risk
(CVSS 8+ or industry equivalent) 		30 days Active (i.e. latest shipping version) and all Supported versions
Medium Risk
(CVSS 5-to-8 or industry equivalent) 		180 days Active (i.e. latest shipping version)
Low Risk
(CVSS 0-to-5 or industry equivalent) 		Next major release or best effort Active (i.e. latest shipping version)

* Priority is established based on the current version of the Common Vulnerability Scoring System (CVSS), an open industry standard for assessing the severity of computer system security vulnerabilities. For additional information on this scoring system, refer to https://en.wikipedia.org/wiki/CVSS.

Learning & Support

Blog

Importing Salesforce Data Into Amazon S3 via JDBC Driver

The following tutorial shows how you can leverage Progress DataDirect Salesforce JDBC driver to import the data from Salesforce into S3 storage engine.

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Blog

Integrate Enterprise & Internal APIs with Salesforce using Lightning Connect

Internal, private APIs continue to grow as a source for exposing data across the enterprise. Bridging different standards, however, can make it challenging to access and use this data in cloud-based business applications. This tutorial explains how you can connect API data into OData for use with Salesforce Lightning Connect.

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Video

HDP in Action

In today’s always-on, always-available world, enterprise applications need real-time access to critical data to power key business functions. Progress DataDirect Hybrid Data Pipeline makes it easy for this business to access the data they need no matter where it lives, without sacrificing performance or security.

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Success Story

MicroStrategy

MicroStrategy, a leading worldwide provider of enterprise software platforms, needs to sustain its market leadership as customers demand direct access to new types of data sources, such as Salesforce.com and Hive.

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Success Story

Pacer Group

Pacer Group leveraged DataDirect to provide ready access to raw data in Salesforce, Rootstock and Microsoft SQL Server following its move to the cloud. The ease of use of DataDirect connectors enabled Pacer Group to quickly develop apps that brought immediate benefits, including the ability to generate labels and barcodes up to 50% faster.

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Tutorial

Caching Salesforce Data In-Memory Using Apache Ignite


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network 

Tutorial

Import data from Salesforce and others to Apache Kylin using JDBC


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Webinar

Shining the Light on Shadow Analytics with Martech Data Connectivity

 

Shadow analytics presents a real problem for modern businesses. But with so many different martech tools in use and so much data being created, data connectivity obstacles can get in the way of productivity. Join us to see how you can overcome shadow analytics with instant connectivity to vital martech data. 

 

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Accelerate Your Cloud Data Warehouse Productivity

Paper

Accelerate Your Cloud Data Warehouse Productivity

Enterprises are increasingly migrating to cloud data warehouses but the value of these cloud data warehouses is ultimately limited by how quickly you can access the data within them. See how Progress DataDirect connectors for cloud data warehouses solve that challenge and provide you with secure data access at the speed of business.

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Paper

Shadow Analytics: What It Is and Why You Can’t Afford to Leave It Unchecked

Thousands of martech solutions are being introduced every year, which makes it difficult to access the data from these solutions for reporting. Now, employees are going rogue and turning to “shadow analytics” to get what they need. So, what is shadow analytics and what can you do to stop it? Find out in our latest whitepaper. 

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Connect any application to any data source anywhere

DataDirect Connectors

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touch with you

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All Rights Reserved.

Progress, Telerik, Ipswitch, Chef and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.

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