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Powerful Connectivity to ServiceMAX

Connect to ServiceMAX, a field service management tool, through SQL via OData. Enable reliable, real-time access to data, creating actionable metrics leading to better customer experiences and improved sales pipelines. Simplify reporting with powerful connectors to analytics and reporting tools like Power BI, Tableau, Qlik and more.

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Connect to ServiceMAX via

OData Cloud
Have other Martech data sources?

Learn more how Progress DataDirect supports your needs.

Explore the Solution

Features

Cost Efficient

Reduce costly ServiceMAX quota usage with local caching

High-Performing

Gain performance, even with large data volumes with transparent bulk operations

Scalable

Enhance scale and reliability with connection pooling and transparent reconnections

Secure

Secure communication to ServiceMAX with SSL encryption

Extensible

Move beyond SOQL limitations with support for Aggregation functions, SUBQUERY and more

Broad Coverage

Broad application support providing JOINs and aggregate operations done natively via full ANSI SQL support

Security Vulnerability Response Policy

Upon identification of any security vulnerability, Progress will exercise commercially reasonable efforts to address the vulnerability in accordance with the following policy:

Priority* Time Guideline Version(s)
High Risk
(CVSS 8+ or industry equivalent) 		30 days Active (i.e. latest shipping version) and all Supported versions
Medium Risk
(CVSS 5-to-8 or industry equivalent) 		180 days Active (i.e. latest shipping version)
Low Risk
(CVSS 0-to-5 or industry equivalent) 		Next major release or best effort Active (i.e. latest shipping version)

* Priority is established based on the current version of the Common Vulnerability Scoring System (CVSS), an open industry standard for assessing the severity of computer system security vulnerabilities. For additional information on this scoring system, refer to https://en.wikipedia.org/wiki/CVSS.

Learning & Support

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WEBINAR

Opening the Salesforce.com Data Silo

This webinar illustrates these challenges and how Progress DataDirect solves these problems quickly.

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CASE STUDY

Microstrategy enables real-time connectivity to Salesforce.com

MicroStrategy has stayed ahead of the analytics industry by combining a simple, intuitive user interface design with high levels of system performance and a virtually unlimited, open approach to database connectivity.

Customer Success Stories

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Pacer Group leveraged DataDirect to provide ready access to raw data in Salesforce, Rootstock and Microsoft SQL Server following its move to the cloud. The ease of use of DataDirect connectors enabled Pacer Group to quickly develop apps that brought immediate benefits, including the ability to generate labels and barcodes up to 50% faster.

Read the whole story

Connect any application to any data source anywhere

DataDirect Connectors

A product specialist will be glad to get in
touch with you

Contact Us

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All Rights Reserved.

Progress, Telerik, Ipswitch, and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.

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