When Technology Meets Purpose: Real Stories, Real Impact

From July 7–10, global leaders will come together for the AI for Good Global Summit, an event dedicated to advancing solutions that leverage technology to address some of the world’s most pressing challenges. As Progress prepares to attend, we’re taking a moment to reflect on what technology for good looks like in practice through the inspiring work of our customers.

Across industries and geographies, organizations are using Progress technology in a variety of ways, from incorporating AI to support workflow automation to improving data management to help drive meaningful change. Together, they are supporting individuals, strengthening communities and advancing sustainability in tangible ways.

Here are just a few stories that bring that impact to life:

1. Advancing Sustainable Development in the Arctic: Arctic Economic Council (AEC)

The Arctic Economic Council, an international organization focused on promoting sustainable economic development in the Arctic, used the Progress® Podio® platform to manage a highly ambitious global collaboration project with limited resources.

With a small team, AEC used the modular structure and integrated AI capabilities available within the Podio platform to coordinate more than 300 contributors—including U.S. senators, EU commissioners and European prime ministers—on The Arctic Encyclopaedia. This approach enabled them to automate complex tasks such as content tracking, proofreading, formatting and translation.

This streamlined approach drastically reduced costs and manual effort while enabling diverse participation from policymakers, Indigenous voices and experts worldwide. AEC shows how technology can elevate global collaboration and support sustainable development, so even complex, international initiatives remain inclusive and accessible.

2. Protecting Wildlife with Geospatial Intelligence: Sensing Clues

Sensing Clues, a Dutch nonprofit, is harnessing the power of advanced data and geospatial intelligence to protect wildlife and preserve natural ecosystems across the globe.

Using Progress® MarkLogic®, the organization developed a sophisticated platform that integrates data from IoT sensors, field observations and a wide range of external sources. The result is a unified, real-time view of protected areas, equipping rangers with alerts, risk maps and actionable insights to detect and prevent threats such as illegal poaching.

In a single year, Sensing Clues supported more than 320 rangers, enabled over 54,000 field observations and helped protect more than 3.2 million hectares of land.

By combining AI, geospatial intelligence and real-time data, Sensing Clues empowers conservation teams to act faster and more effectively, helping safeguard biodiversity and protect endangered species around the world.

3. Advancing Healthcare Access and Data Connectivity: Mississippi Division of Medicaid (MS DOM)

The Mississippi Division of Medicaid (MS DOM), which serves roughly one in four residents across the state, plays a critical role in connecting individuals and families to essential healthcare services. However, fragmented systems supporting key functions like claims processing, eligibility determination and care coordination made it difficult to bring together a complete, timely view of patient and program data, slowing insights that could directly impact care delivery and outcomes.

By adopting the Progress® Data Platform, MS DOM transformed how healthcare data flows across its ecosystem. The agency reduced IT modernization costs dramatically while accelerating its ability to meet federal data-sharing standards. More importantly, this shift enables secure, real-time access to standardized data, helping providers, payers and beneficiaries stay better connected. With improved visibility and faster access to critical information, MS DOM is better equipped to support proactive care, improve health outcomes and ensure more Mississippians receive the timely, coordinated care they need.

4. Driving Sustainable Business in Local Communities: Trademark Threads

Trademark Threads, a printing and embroidery business focused on supporting local communities, transformed its operations by adopting Progress® ShareFile® software and Podio software to replace manual, paper-based workflows.

Previously hindered by handwritten orders, scattered emails and frequent miscommunication that led to errors and delays, the company implemented a centralized, AI-integrated process for file collection, approvals and customer collaboration. This shift streamlined communication, reduced order errors to nearly zero, shortened fulfillment times by days and significantly improved customer satisfaction and loyalty.

By embracing digital transformation, Trademark Threads demonstrates how businesses can scale responsibly while strengthening their local communities.

Technology as a Force for Good

These stories share a common thread: purpose. Progress customers are using technology not just to optimize operations, but to create meaningful impact.

As we look ahead to the AI for Good Global Summit, we’re inspired by what’s already possible and energized by what’s next. Because when innovation is paired with intention, technology becomes more than a tool; it becomes a catalyst for positive change.

Learn more about how Progress customers are making a difference and how your organization can, too.