Tag: customer experience
Web Content Management Trends and Predictions
Where is the Web Content Management market headed? From hyper-personalization to customer relationships, we share our insights of how WCM will impact your business today and in years to come.
Using a CMS to Design the Right Content & User Experience
Your CMS is a powerful asset, enabling you to create a truly engaging user experience. See how we use Sitefinity to fine-tune the Sitefinity.com user experience.
360° Customer Profiles with Sitefinity and Sitefinity Insight
Planning your customer profiling is a very important step in your digital marketing as it is the foundation for successful optimizations in the next phases. Let’s have a look how 360-degree contact profiling can be implemented with the Sitefinity platform and go through different sources of information.
Best Practices for Designing a Conversational Chatbot Experience
Learn the best practices you need to design a conversational experience that goes beyond the natural language understanding and personality of your chatbot.
How One Hospital System Baked Love into Their Health App
To build trust and engagement, consumers need to love what you give them. One hospital used Progress Health Cloud to do just that with their digital app.
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