Hospital Screening & Triage Chatbot

Automation Customer Self-service Healthcare
A digital-first approach to service delivery across a wide range of healthcare functions. The healthcare chatbot guides patients through simple health-screening questions to assess the potential risk and recommend next steps based on the customer's input. 

This healthcare chatbot automates the screening process and enables healthcare providers to offer high-quality personalized services and patient care. 

The conversation flow starts with gathering basic personal patient data and follows up with symptom-based screening questions. Live agent hand-off and appointment booking are supported.