Tag: company news

Delivering Operational Responsiveness

We've already learned that operational responsiveness is more than agility and business process optimization, it’s about plugging decision makers into business events and giving them the tools and information they need to respond...

Transformational IT change at British Airways

Gordon Penfold, Chief Technology Officer, at British Airways, started off by telling us that not only is the Boeing 747 40 years old this year, but so is the IT that supports the 747. Having been early to the world of real-time processes, the technology is now facing end of life at the end of 2010,...

Who's Job is it (to Sequence and Process Errors) Anyway?

It is a common software and integration architectural principle that the more dependencies built into a service, the less reusable that service becomes.  So then, why do some many vendors and enterprises continually create tightly coupled services and therefore lose re-usability?

The...

Jonathan Daly September 29, 2010
Why Is Operational Responsiveness So Hard To Achieve?

We've already learned that operational responsiveness is more than agility and business process optimization, it’s about plugging decision makers into business events and giving them the tools and information they need to...

What is Operational Responsiveness?

Wikipedia defines it as “a desirable quality of a business process or supporting IT solution, which indicates its ability to respond to changing conditions and customer interactions as they occur. An operationally responsive business process or IT solution is one that reacts quickly and...

Pam Gazley September 15, 2010

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