Tag: company news

From location based to situation based services: What are the key differentiators for the mobile operator?
Location-based services (LBS) have found their way to the heart of the mobile value proposition. According to the analyst firm Forrester, 30 per cent of European online consumers with mobile phones are interested in using...
Preparing for changes in the regulatory approach
In this short video we ask our experts how regulatory change will affect market participants, and the markets themselves. Without a crystal ball to predict the future, firms still need to be compliant, while trying to pre-empt the direction of regulatory reforms that are not yet finalized. This will...
Cutting through the confusion of financial regulation
Governments around the world seem to view increasing regulation as a way to control the financial markets and avoid future crises. But agreeing and implementing new regulation takes time, and when the markets move as fast as they do it can seem like a constant game of cat and mouse as the market...
Changing an airplane engine while in flight
There were some words we heard over and over again throughout yesterday’s 11th annual financial and industry analyst event in New York City. Those words were: “easy”, “fast time to market”, “visibility” and “leverage” and they were spoken by all of our attending customers (and even some who weren’t...
Building Customer Loyalty in a Churning Market

All businesses suffer from churn – the moving of customers from one service provider to another. As new and innovative services become better understood and more widespread, more suppliers enter the market and so the opportunities for customers to change suppliers increases. Churn is expensive....

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