Progress Customer Support is now Progress SupportLink! And it’s not just about a new name – it’s about several new features that make it easier for you to manage support cases and engage resources. It’s about getting even more responsive award-winning support – from self-service...
Welcome back! Now that summer is over (sigh), it’s time to once again focus on work. I am sure you are busy reviewing your end-of-year strategies and tactics. Some of you might even be peering into 2012 and wondering what you can do to make an impact—maybe grow revenue through new customer...
I have been fortunate to participate in the 2011 Gartner Supply Chain Executive Conference in London, an assembly of leading supply chain practitioners where we spend 3 days listening to latest thinking for...
Revolutions are proliferating. When you watch a revolution happening elsewhere, political or otherwise, it’s a good time to contemplate the revolution in your own history, or in your future. There are few among us that can’t point to one or the other. One of the common drivers is the fear...
Companies do not compete, supply chains compete…have you heard that one before? If you have, you probably are well aware of all the factors that go into running your business rely upon a host of partners and service providers that do not have your logo on their business cards. Globalization and...