Adam Bertram
Adam Bertram is a 25+ year IT veteran and an experienced online business professional. He’s a successful blogger, consultant, 6x Microsoft MVP, trainer, published author and freelance writer for dozens of publications. For how-to tech tutorials, catch up with Adam at adamtheautomator.com, connect on LinkedIn or follow him on X at @adbertram.
Articles by the Author
How to Use Progress Agentic RAG to Identify Knowledge Gaps
A weak AI answer is evidence. Read it early and you can fix the knowledge gap before customers live it. Progress Agentic RAG gives that investigation a place to start because the answer is not a standalone artifact. It sits next to retrieved context and evaluation signal.
How Retrieval Strategies Enable AI Experiences
Retrieval choices determine whether answers stay exact, conversational or multi-step.
AI Governance and Auditability Benefits in Progress Agentic RAG
AI governance in regulated enterprises isn’t a model problem — it’s a retrieval-layer problem, and Progress Agentic RAG embeds auditability where it matters.
The Importance of RAG Prompt Labs
RAG and Prompt Labs give teams a sandbox to tune retrieval and prompt configurations before they reach production.
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Why LLM Flexibility Matters for Agentic RAG
LLM lock-in quietly taxes every agentic RAG pipeline through cost and compliance exposure. Build for model flexibility before it becomes urgent.
Your Analytics Dashboard Is Gaslighting You: Finding Metrics That Matter
Vanity metrics don’t actually help you strategize your content. A structured framework like AARRR or HEART helps add dimension, and a CDP with AI-powered optimization helps illuminate the path forward.
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