The demo chatbot covers insurance-related services such as getting a new quote and filing a claim on an existing policy.
The chatbot serves as an unmanned helpline for prospects exploring insurance options and existing travel insurance customers in need of immediate medical assistance. After providing personal information such as age, coverage, location, the user is guided through an automated process of selecting relevant buying options or filing a claim.
Live agent hand-off and location service API are supported. High quality customer support and 24/7 self-service available on the customer’s channel of choice.
We have a sample bot waiting for you at the NativeChat portal, with the initial basic setup already in place. Follow the link to get on the portal and finish setting up your test bot. If you're not a registered NativeChat dev portal user, please sign up. It takes seconds and is free.