The following table summarize the actions you can complete with touchpoints in Sitefinity Insight:
| Action | Additional information |
| Define a touchpoint from scratch |
Define touchpoints
|
| Start tracking auto-discovered touchpoints |
Conversions reports
|
| Stop tracking a touchpoint |
IMPORTANT: Once you stop tracking a touchpoint, Sitefinity Insight deletes this touchpoint along with all reports for this touchpoint and its attribution data. Do not stop tracking a touchpoint if you need this information.
|
| Edit a touchpoint |
For more information about the properties you can edit, see Define touchpoints.
|
| Hide a touchpoint |
You can only hide auto-discovered touchpoints. You hide a touchpoint per conversation. For all other conversion reports the touchpoint is visible.
For more information, see Track touchpoints and measure conversion rate uplift » Types of touchpoints.
|
| Open touchpoint on the website | If you have defined a touchpoint that is a visit to a specific page - for example, a landing page, you click  to open and view the page from the touchpoints list. |
|
Stop hiding a touchpoint
| To stop hiding a touchpoint, go to Conversion details page, click More touchpoints, and click the Hidden tab. |
You can manage touchpoints from the following screens:
| Location | Actions |
| Touchpoints page |
- Define a touchpoint
- Stop tracking
- View definition
- Edit
- View details for the touchpoints, such as total and unique hits and attribution to conversions
- Open touchpoint on the website
NOTE: You can do this only when the touchpoint definition is visiting a specific page on the site.
|
| Attribution page |
- Start tracking
- Stop tracking
- Hide
- View conversion
- View details for the touchpoints, such as total and unique hits and attribution to conversions
- Open touchpoint on the website
NOTE: You can do this only when the touchpoint definition is visiting a specific page on the site.
|
Conversion report
(Top attributing touchpoints) |
- Start tracking
- Stop tracking
- Hide
- Open touchpoint on the website
NOTE: You can do this only when the touchpoint definition is visiting a specific page on the site.
- Manage More touchpoints
|
| All touchpoints with attribution to this <conversion name> |
- Start tracking
- Stop tracking
- Hide
- Stop hiding
|
| Touchpoint detailspage |
Expand the Actions menu to:
- View definition
- Edit
- Stop tracking
|
