Conversions and touchpoints

As a digital marketing specialist, you need to define your high-level marketing goals, which encapsulate the direction and activities that capture and retain customers through your site. You want to maximize the conversion rates and influence the purchasing decisions of your customers and then track whether, how, and why conversion rates are changing and rising.

With Sitefinity Insight, you define and track conversions that present a set of interactions for specific scenarios and visitor segments. Next, you derive insights from various data collected from different sources on both the positive and negative patterns of your results.

In addition, you can track a number of key website engagement points for visitors – touchpoints. You then track the impact of these touchpoints and whether and how they influence visitors' conversion rates for different conversions. Having ample marketing attribution reports helps you understand which touchpoints have biggest impact on conversion rates and focus and optimize your marketing efforts.

With Sitefinity Insight, you can:

  • Define and track conversions
  • Track key touchpoints on your site and measure their attribution to conversions
  • Make meaningful connections between touchpoints and conversion rates

This section contains

Define and track conversions
Define conversions, conversion tracking timeframe, conditions and rules for conversions, and which contacts to track. Track progress of conversions.
Track touchpoints and measure conversion rate uplift
Track touchpoint performance and attribute metrics to key business objectives.
Attribution reports
Attribution reports
Conversions reports
Get insights from reports about conversions, conversion rates, and interactions your contacts complete onsite and compare attribution and conversion rates.
Conversions rate uplift reports
Understand the relation between attribution ratio and conversion rates and whether and how touchpoints affect conversions.
Explore customer journeys
The Top previous and next interactions section lets you zoom into the parts of the customer journey closest to the touchpoint