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Long gone are the days when prospects interested in your product contacted your sales department to inquire about how your product can do the job for them. Buyers just go online to your website and, lo and behold, bump into a generic one-size-fits-all pompous message.
Here’s the challenge – visitors are new and you don’t know anything about them (yet), but you want to target a special segment of business prospects with a unique set of messages, and you want them to ultimately complete the call-to-action that turns them from a visitor to a lead.
Personalization is an important aspect for delivering the customer experience your target audience demands, and it’s only going to get more important as the bar for customer experiences rises every day. As Forrester Research’s Brendan Witcher mentioned at our webinar last week, nearly nine in 10 digital professionals are making ...
There is never a dull moment in the world of marketing and technology. Today’s best practice can quickly become outdated as new technologies redefine how customers live their daily lives. It wasn’t long ago that simply having a website was a major win. Now, companies are engaging customers across a multiple ...