Updated KB articles

Updated KB articles

April 23, 2009 0 Comments

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As I did promise, I updated How to wrap a Generic Content control in 3.6 SP1. It will be included in the documentation as a replacement for Wrap Generic Content Control in a User Control.

 

There has been some discussion among our team about KBs. The big question is: what should we do when an article is no longer accurate for a new version of Sitefinity? Here are the two approaches:

  • Update the article.
    This is what we have been doing so far.
    Pros:
    • Users will find easily what they search
    • Bookmarks will always point to the latest version.
    Cons:
    • Users of older (and incompatible) versions won't be able to find relevant information
  • Keep the article as it is and link to older/newer versions
    This is Microsoft's approach, and my preference.
    Pros:
    • There will always be relevant information
    Cons:
    • There is a good chance that it will take longer for users to find what they need
So, what do you think about it?
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