Usability testing reveals the places and ways your app fails.
Having a great app idea isn't enough: The app has to work! Usability testing can ensure that users of your mobile app will get the experience you intend. What should you test, though, and how should you test it? Here are the best practices for nursing your app through usability testing.
After the development of a new mobile app or website, usability testing is too often seen as a luxury, or a nice-to-have option. Unfortunately, this is a naïve perspective. User-testing can reveal whether you are providing requisite features in a way that is effective, easy, and pleasant for people to use.
What usability testing looks for can be broken down into five main components:
Each of these items may seem straightforward or easy to accomplish when designing and building your app. However, you may be surprised at how usability testing reveals the places and ways your app fails.
According to the Nielsen Norman Group, usability testing your mobile app should include the following steps and considerations:
After your usability study is complete, what happens next? Review the results of each user test and ask the following questions:
Once you have evaluated all of the tests, the next step is to decide what changes might make a difference, and turn testing failures into successes. Sometimes all it takes to make something more intuitive is a label change for a menu item.
An experienced content and social media marketing professional, Michelle writes frequently about the practical applications of information technology.
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