Poor customer service is choking many retail businesses — and most won’t stop using the wrong tools in order to right the ships. Here’s what they should be doing.

In this next installment of the data science series, we tackle data enrichment, the dirty-work of data science.

Website visitors, marketers and developers all demand fast results from the sites they visit and the software they use. The Sitefinity CMS 9.0 release tailors to these demands and brings a host of performance and productivity improvements to the mobile-first, convention-based UI and ASP.NET MVC development framework known as Feather and available as open source on GitHub.   The new release improves website performance of MVC-based widgets thanks to precompiled views and makes ...

If you want your meetings to put everyone outside support to sleep, schedule a presentation on SSL vs. TLS. Or you can spell it out, Secure Socket Layer versus Transport Layer Security; or simply RTSNOWU, Really Technical Stuff No One Will Understand.

Any firm involved in mortgage processing, servicing, or securitization knows legal discovery and subpoena response is a risky, costly and error prone. A universal mortgage document or metadata repository should be the backbone of any discovery process in the mortgage industry. Here’s why.